Large Format Print head Warranty

If you have performed the image quality checks and followed the User Manual recommendations and your print head continues to fail, you may be eligible for a print head warranty claim.  Please print the Print head warranty Claim Form V1.0 and follow the instructions.

• To check your image quality click here 
• If continued print head failure, complete the PF-03 Warranty Claim form (download on right) and contact your reseller
• Return the print head and requested documents to your local Canon distributor
• On validation of the claim a new print head will be issued

Important Notes

• The print head warranty applies to the ImagePROGRAF IPF series.
• PF-03 Print head only is covered for warranty claims
• If the print head was damaged prior to Installation, please contact your reseller for further assistance.
• Be sure that all Manufacturer Guidelines are followed within the User Manual to maintain the performance of the print head.
• Before making any print head adjustments, be sure that the latest firmware is installed. To check the latest Firmware level for your device, please click here.
• Please be sure to execute the Status Print within the device User Menu to retain key information relating to the print head.

Warranty Claim Form