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If you have performed the image quality checks and followed the User Manual recommendations and your print head continues to fail, you may be eligible for a print head warranty claim. Please print the Print head warranty Claim Form V1.0 and follow the instructions. - To check your image quality click here
- If continued print head failure, complete the PF-03 Warranty Claim form (download on right) and contact your reseller
- Return the print head and requested documents to your local Canon distributor
- On validation of the claim a new print head will be issued
Important Notes - The print head warranty applies to the ImagePROGRAF IPF series.
- PF-03 Print head only is covered for warranty claims
- If the print head was damaged prior to Installation, please contact your reseller for further assistance.
- Be sure that all Manufacturer Guidelines are followed within the User Manual to maintain the performance of the print head.
- Before making any print head adjustments, be sure that the latest firmware is installed. To check the latest Firmware level for your device, please click here.
- Please be sure to execute the Status Print within the device User Menu to retain key information relating to the print head.
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