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PIXMA Wireless Connection Setup

How do I print from my Apple device to my PIXMA printer?

Please use this guide for assistance when printing from your Apple iPad, iPhone or iPod Touch to a PIXMA printer using Apple AirPrint.

The information on this page explains how to use Apple AirPrint to print wirelessly from your iPad, iPhone or iPod touch to a Canon PIXMA printer.
AirPrint enables instant printing of photos, email, web pages and documents from iPad, iPhone and iPod touch without the need to install drivers or download software. Simply select an AirPrint printer and print.

To use AirPrint, you will need an Apple AirPrint compatible PIXMA printer and one of the following Apple devices running Apple's operating system iOS.

  • iPad all models
  • iPhone 3GS or later
  • iPod touch 3rd generation or later

The Apple device and the PIXMA printer that you wish to use must be connected to the same wireless network (sometimes referred to as WLAN). Please view our PIXMA wireless connection setup guides for assistance in connecting your PIXMA printer.

Printing On An iOS Device

Please note: The majority of the following screenshots have been taken using an iPhone running iOS7. The layout may differ very slightly from your display depending on your device and the version of iOS you have installed, however the functionality will be the same.

  1. Check that your Canon PIXMA printer is turned on and connected to the same wireless network (sometimes referred to as WLAN) as your Apple device.
    Please view our PIXMA wireless connection setup guides for assistance in connecting your PIXMA printer.
  2. From an app on your device, tap either [ , or ] (depending the version of iOS you have installed) to display the menu options, and then tap the [Print] icon.





  3. From [Printer Options] select the PIXMA model that you are using.



    Please note: Ensure that you are within range of your printer. All AirPrint-enabled printers within range will be displayed.


  4. Select the number of copies required, switch on double sided printing if needed and then when ready tap [Print] to start printing.

Important:

Some apps do not support AirPrint and printer options may not be displayed. If an app does not let you access the printer options, you cannot print from that app.

Please note:

Printer options can differ depending on the app and printer you are using. Normally, when you tap print and select a model name, the displayed printer options will include up to the following four options:

  • Printer: Select a model that can be used on your wireless network or WLAN
  • Copies: Select the number of print copies
  • Double-sided Printing: If the model supports double-sided printing, you can select On or Off
  • Range: The page range can be used only with specific apps and file types (such as PDF files)


Paper Size

With AirPrint, the paper size is selected automatically according to the app being used on the Apple device and the region in which AirPrint is used.
When Apple's photo app is used, the default paper size 4"x6" or KG.
When documents are printed from Apple's Safari browser, the default paper size in Europe is A4.

Important:
Your app may support different paper sizes

If you are experiencing issues with your PIXMA printer when using Apple AirPrint please contact us for assistance.

iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint™ and the AirPrint logo are trademarks of Apple Inc.

Checking The Print Status

During printing a [Print Centre] icon is displayed in the list of recently used apps, which can be used to check the print progress.

  1. To display the list of recently used apps press the [Home] button on the Apple device twice. The [Print Centre] icon is displayed at the bottom of the [Home] screen.



    Please note: Print Centre is only available while printing is in progress.


  2. Tap the [Print Centre] icon to display the [Print Summary].

If you are experiencing issues with your PIXMA printer when using Apple AirPrint please contact us for assistance.

iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint™ and the AirPrint logo are trademarks of Apple Inc.

Deleting A Print Job

To delete a print job with AirPrint, use one of the following two methods:

  1. From the printer: If your printer has an LCD monitor, use the operation panel to cancel the print job.
    If your printer does not have an LCD monitor, press the [Stop] button on the machine to cancel the print job.

  2. From an Apple device: Press the [Home] button twice and tap the [Print Centre] icon to display the [Print Summary] as shown below.



  3. On the [Print Summary] screen you can then tap [Cancel Printing] to cancel the current print job.

If you are experiencing issues with your PIXMA printer when using Apple AirPrint please contact us for assistance.

iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint™ and the AirPrint logo are trademarks of Apple Inc.

AirPrint Troubleshooting

If you cannot see your AirPrint printer listed:

  • After you turn on your printer it may take few minutes before the printer can communicate through a wireless network (or WLAN) connection. Confirm that the printer has connected to the wireless network and then try printing.
    Please view our PIXMA wireless connection setup guides for assistance in connecting your PIXMA printer.
  • If the Bonjour service on the printer is disabled AirPrint cannot be used. Check the LAN settings for your printer and enable the Bonjour service (the Bonjour service is enabled as default from the factory).
    You can check the status of the Bonjour service on your printer by printing out the network setting information. The procedure for doing this will vary depending on your model, please refer to your user manual for instructions. If you do not have the user manual you can download one by selecting your product from the PIXMA range page.
  • Verify that the iOS device is running the latest version of iOS and the app you are printing from is the latest version. Please follow the information on the Apple support site.
  • Some models require a firmware upgrade before supporting AirPrint. To verify that your AirPrint compatible PIXMA printer has the latest firmware version installed, print out a nozzle check pattern as described in your user manual.
    If you do not have the user manual you can download one by selecting your product from the PIXMA range page.



    Compare the version on the nozzle check pattern with the latest published firmware available on the Canon support website by selecting your product from the PIXMA range page then select ‘Firmware'.

    If no version is visible on the printout then your printer’s firmware will definitely require updating. You can download the latest firmware by selecting your product from the PIXMA range page then select ‘Firmware'.

If the document does not print, please check the following:

  • Check that the printer is connected to the same wireless network (or WLAN) as the iOS device. Please view our PIXMA wireless connection setup guides for assistance in connecting your PIXMA printer.
  • Check that the printer has enough paper and ink.
  • If your printer has an LCD monitor, check that no error code/message is displayed. If an error code/message is displayed please view our PIXMA error codes and messages page.
  • If the problem persists, try using a computer to execute printing and check whether the document can be printed normally on the printer. If the document cannot be printed, refer to the user manual for your model.
    You can download the user manual by selecting your product from the PIXMA range page.


If you are still experiencing issues with your PIXMA printer when using Apple AirPrint please contact us for further assistance.

iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint™ and the AirPrint logo are trademarks of Apple Inc.

Compatible PIXMA Printers

Please find the list of PIXMA printers that are compatible with Apple AirPrint.

Please be aware that if your PIXMA model is not included on the list then it is not compatible with Apple AirPrint.

For more information please view our FAQ's by selecting your product from the list above. Alternatively if you are experiencing issues with your PIXMA printer when using Apple AirPrint please contact us for assistance.

iPad, iPhone, iPod, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint™ and the AirPrint logo are trademarks of Apple Inc.