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Canon European Warranty System Contact Information

The tabs below contain the contact information for both the Return To Base and On-site warranty.

Please use the tabs below to find the contact information regarding the warranty that is applicable to your product.
Please be aware that the On-site warranty is only available in the countries listed in the tab below and only applies to the products on this list of On-Site Warranty Applicable Models [PDF, 143 KB].

Return To Base Warranty Members List

A Return To Base warranty service is offered in the countries listed below as part of the Canon European Warranty System (EWS).
Canon’s Return To Base EWS terms and conditions apply.

CountryHelpdeskWebsite
Austria(+43) 1360 277 4567http://www.canon.at/Support/consumer_products/index.aspx
Belgium (Dutch)02 6200197http://nl.canon.be/Support/consumer_products/index.aspx
Belgium (French)02 6200197http://fr.canon.be/Support/consumer_products/index.aspx
Belgium (German)02 6200197http://www.canon-europe.com/Support/consumer_products/index.aspx
Bulgariaservice@canon.bg
+35928079260
http://www.canon.bg/
CyprusSupport_Nic@demstargroup.com
(+357 2) 274 2222
http://www.demstargroup.com/
Czech Republic+420296335619http://www.canon.cz/Support/consumer_products/index.aspx
Denmark70 20 55 15http://www.canon.dk/Support/consumer_products/index.aspx
Estoniaoverall@overall.ee
+372 630 0500
http://www.overall.ee/
Finland020 366 466http://www.canon.fi/Support/consumer_products/index.aspx
France170480500http://www.canon.fr/Support/consumer_products/index.aspx
Germany069 2999 3680http://www.canon.de/Support/consumer_products/index.aspx
Greeceintersys@intersys.gr
210 9554000
http://www.intersys.gr/
Hungary612355315http://www.canon.hu/Support/consumer_products/index.aspx
Iceland(354)5697600http://www.nyherji.is/
Ireland(353) 16 990 990http://www.canon.ie/Support/consumer_products/index.aspx
Italy(+39) 02 3859 2000http://www.canon.it/Support/consumer_products/index.aspx
Latviainfo@ibs.canon.lv
+371 67 20 40 80
http://www.ibserviss.lv/
Lithuaniacsc@sergita.lt
+370 (5)2756629
http://www.sergita.lt/
Luxembourg (French)27 302 054http://www.canon.lu/Support/consumer_products/index.aspx
Luxembourg (German)27 302 054http://www.canon-europe.com/Support/consumer_products/index.aspx
MaltaAvantech Ltd - +35621486899 – info@avantech.com.mthttp://www.avantech.com.mt/
Norway23 50 01 43http://www.canon.no/Support/consumer_products/index.aspx
Poland225834307http://www.canon.pl/Support/consumer_products/index.aspx
Portugal(+351) 214245190http://www.canon.pt/Support/consumer_products/index.aspx
Romaniacristian.dorobantu@crisprofessionalservices.ro
+402 13246281
http://www.canon.ro
Slovakia(+421)250 102 612http://www.canon.sk/Support/consumer_products/index.aspx
Slovenia(+386 1) 546 1000http://www.3a-servis.si/
Spain(+34) 9137 54 555http://www.canon.es/Support/consumer_products/index.aspx
Sweden08 519 923 69http://www.canon.se/Support/consumer_products/index.aspx
Switzerland (French)(+41) 22567 5858http://fr.canon.ch/Support/consumer_products/index.aspx
Switzerland (German)(+41) 22567 5858http://de.canon.ch/Support/consumer_products/index.aspx
Switzerland (Italian)(+41) 22567 5858http://www.canon-europe.com/Support/consumer_products/index.aspx
The Netherlands020 7219 103http://www.canon.nl/Support/consumer_products/index.aspx
UK020 7660 0186http://www.canon.co.uk/Support/consumer_products/index.aspx

On-site Warranty Contact Details

An On-Site warranty service is offered in the countries listed below as part of the Canon European Warranty System (EWS).
Please be aware that the On-site Warranty is only available to the products on this list of On-Site Warranty Applicable Models [PDF, 143 KB].

Canon’s On-Site EWS terms and conditions apply.
If your product is not eligible for on-site warranty then service will be provided on a return to base basis, please view the Return To Base Warranty information.

TerritoryDetailsDescription
BELGIËService uitsluitingenGeen
Canon helpdesk02 6200 197
OpeningstijdenMaandag tot vrijdag: 09.00 - 17.00
Online support

http://nl.canon.be/support/consumer_products/index.aspx

 BELGIQUEService restrictionsPas de restrictions
Centre d'appel02 6200 197
Heures d'ouvertureDu Lundi à Vendredi: 09.00 - 17.00
Site internethttp://fr.canon.be/support/consumer_products/index.aspx
 ČESKÁ REPUBLIKAServisní restrikce 
Help desk číslo(+420) 296 335 619 - Poplatky se mohou měnit v závislosti na poskytovateli služby; ověřte si u Vašeho poskytovatele přesnou výši poplatku.
Otevírací dobaPondělí - Pátek 9:00 - 17:00
Internetový odkaz na technickouhttp://www.canon.cz/support/consumer_products/index.aspx
DANMARKService-begrænsningerIkke brofaste Øer er ikke dækket af On-Site Service. Grønland og Færøerne er ikke dækket af On-Site Service.
Canon help desk70 2055 15 - Prisen kan variere afhængigt af teleudbyderen. Du kan få oplyst den nøjagtige pris hos din teleudbyder.
ÅbningstiderMandag til fredag: 09:00 - 17:00
Web support linkhttp://www.canon.dk/support/consumer_products/index.aspx
DEUTSCHLANDEinschränkungenDie Vor-Ort-Garantie gilt innerhalb von Deutschland (Festland ohne Inseln)
Canon Helpdesk069 / 29 99 36 80 - Die Kosten für ihren Anruf hängen vom jeweiligen Vertrag mit Ihrem Telefonanbieter ab. Bitte erkundigen Sie sich bezüglich der Gebühren für ihren Anruf (Mobiltelefon- oder Festnetznummer) direkt bei Ihrem Telefonanbieter.
ÖffnungszeitenMontag bis Freitag: 09.00 - 17.00
Web support linkhttp://www.canon.de/support/consumer_products/index.aspx
ESPAÑARestricciones del ServicioDisponible en el territorio Español (Península, Islas canarias y Baleares)
Número de teléfono de Atención al cliente (Help Desk)(+34) 9137 54 555 - El costo de la llamada puede variar dependiendo de su proveedor de telecomunicaciones, por favor consulte con su proveedor para conocer los cargos exactos.
Horario de funcionamientoLa linea Help Desk es accesible desde las 09:00h hasta las 17:00h CET de Lunes a Viernes
Vínculo a la Web de soporte de Canonhttp://www.canon.es/support/consumer_products/index.aspx
FRANCEService restrictionsPar intervention technicien sur site à J+2. Service disponible à partir du 01/06/2006 en France métropolitaine uniquement.
Centre d'appel01 70 48 05 00 - Les tarifs peuvent varier en fonction de votre opérateur téléphonique. Contactez votre opérateur téléphonique pour connaître le tarif exact.
Heures d'ouvertureDu Lundi au Vendredi: 09:00 - 17:00
Site internethttp://www.canon.fr/support/consumer_products/index.aspx
IRELANDService restrictionsFor Republic of Ireland to perform the service during the next working day after your call is logged.
Help Desk number(353) 16 990 990 - Calls charged at geographical local rates dependent on your current mobile or landline call plan/service provider. For exact charges, please check with your service provider first.
Opening hoursMonday to Friday: 09:00 - 17:00
Web support linkhttp://www.canon.ie/support/consumer_products/index.aspx
ITALIARestrizioni al servizioLe richieste di intervento ricevute entro le ore 12.00 verranno gestite entro: Isole minori 3 giorni lavorativi. Sicilia, Sardegna, Calabria, Basilicata e Puglia 2 giorni lavorativi. Resto dell'Italia il giorno lavorativo seguente. Le richieste di intervento ricevute dopo le ore 12.00 verranno gestite entro: Isole minori 4 giorni lavorativi. Sicilia, Sardegna, Calabria, Basilicata e Puglia 3 giorni lavorativi. Resto dell'Italia 2 giorni lavorativi.
Numero telefonico di supporto(+39) 02 3859 2000 - Le tariffe possono variare a seconda del gestore della linea telefonica. Rivolgersi al proprio gestore per ulteriori informazioni.
Orario di aperturaLunedi a Venerdì: 9:00 am - 17:00 pm
Collegamento al sito di supportohttp://www.canon.it/support/consumer_products/index.aspx
LUXEMBOURGService restrictionsPas de restrictions
Centre d'appel27 302 054
Heures d'ouvertureDu Lundi à Vendredi: 09.00 - 17.00
Site internethttp://www.canon.lu/support/consumer_products/index.aspx
MAGYARORSZÁGKorlátozásokMunkaszüneti és ünnep napokon a helyszíni szervizszolgáltatás nem vehető igénybe
A Vevőszolgálat telefonszáma06 1 235 5315 - A hívás díja a telefonszolgáltatótól függően változhat, kérjük, telefonszolgáltatójától tudakolja meg a pontos hívásdíjakat.
A Vevőszolgálat elérhetőHétköznap reggel 9 órától délután 5 óráig
Online segítség kérése az alábbi linkenhttp://www.canon.hu/support/consumer_products/index.aspx
NEDERLANDService uitsluitingenGeen
Canon helpdesk020 721 91 03 - De kosten per gesprek zijn onder lokaal tarief. Deze kosten kunnen verschillen per telefoonmaatschappij. Neem voor informatie over de exacte kosten contact op met uw telefoonmaatschappij.
OpeningstijdenVan Maandag tot Vrijdag: 09:00 - 17:00
Online supporthttp://www.canon.nl/support/consumer_products/index.aspx
NORGEService begrensningerFor fjerntliggende strøk i Nordnorge, vennligst aksepter nestfølgende arbeidsdag + 2 arbeidsdager.
Canon kundestøtte23 50 01 43 - Prisen kan variere avhengig av telefonleverandøren. Kontakt din telefonleverandør for å få nøyaktige prise.
ÅpningstiderMandag til Fredag: 09:00 - 17:00
Online supporthttp://www.canon.no/support/consumer_products/index.aspx
ÖSTERREICHEinschränkungenKeine.
Canon Helpdesk(+43) 1360 277 4567 - Der Anruf erfolgt zum Ortstarif. Die Gebühren können je nach Telefonanbieter unterschiedlich sein; bitte erkundigen Sie sich diesbezüglich direkt bei Ihrem Telefonanbieter.
ÖffnungszeitenMo-Fr: 09:00 - 17:00
Web support linkhttp://www.canon.at/support/consumer_products/index.aspx
POLSKAOgraniczenia serwisoweWszystkie zgłoszenia do Pomocy Technicznej po godzinie 15:00, realizowane będą w dniu następnym + 1 dzień.
Telefon do Pomocy Technicznnej22 583 4307 - opłata według taryfy operatora świadczącego usługi.
Czynne w gdzinachOd Poniedziałku do Piątku: 09:00 - 17:00
Pomoc Techniczna On-Linehttp://www.canon.pl/support/consumer_products/index.aspx
PORTUGALRestrições ao Serviço "on-site" (no local do cliente)Efectuado apenas em Portugal Continental. O serviço "on-site" não está disponível nas regiões Autónomas dos Açores e da Madeira.
Número telefónico de suporte (Nº de HelpDesk)21 424 51 90 - Os custos poderão variar dependendo do operador telefónico; por favor verifique com o seu operador telefónico os custos exactos.
Horário de FuncionamentoO serviço funciona de segunda a sexta-feira das 9:00 às 17:00
Endereço de Suporte via Web (link)http://www.canon.pt/Support/Consumer_Products/index.aspx
SCHWEIZEinschränkungenKeine.
Canon Helpdesk(+41) 22567 5858 - Die Gebühren können je nach Telefonanbieter unterschiedlich sein; bitte erkundigen Sie sich diesbezüglich direkt bei Ihrem Telefonanbieter.
ÖffnungszeitenMontag bis Freitag: 09:00 - 17:00
Web support linkhttp://de.canon.ch/support/consumer_products/index.aspx
SLOVENSKÁ REPUBLIKAServisné obmedzenia 
Help desk číslo(+421) 250 102 612 - Poplatky sa môžu menit v závislosti od poskytovateľa služieb; presnú výšku poplatku si overte u Vášho poskytovateľa.
Otváracie hodinyPondělí - Pátek 09:00 - 17:00
Internetový odkaz na technickú podporuhttp://www.canon.sk/support/consumer_products/index.aspx
SUISSEService restrictionsPas de restrictions.
Centre d'appel(+41) 22567 5858 - Les tarifs peuvent varier en fonction de votre opérateur téléphonique. Contactez votre opérateur téléphonique pour connaître
Heures d'ouvertureDu Lundi à Vendredi: 09.00 - 17.00
Site internethttp://fr.canon.ch/support/consumer_products/index.aspx
SUOMIHuoltorajoituksetJos asut Pohjois-Suomen etäisissä alueissa ole ystävällinen ja ota huomioon että huollon suorittaminen voi kestää seuraavaan arkipäivään + 2 päivää.
Canon tukipalvelu020 366 466 (8,28 snt/puhelu + 11,99 snt/min)
AukioloajatMaanantaista Perjantaihin: 09.00 - 17.00
Linkki web-palveluunhttp://www.canon.fi/support/consumer_products/index.aspx
SVERIGEService-begränsningarFör avlägsna delar i norra Sverige, vänligen acceptera nästföljande arbetsdag + 2 arbetsdagar.
Telefonsupport08 519 923 69 - Kostnaden kan variera beroende på teleoperatör:
Våra öppettiderMåndag till Fredag: 09.00 - 17.00
Webbsupporthttp://www.canon.se/support/consumer_products/index.aspx
UNITED KINGDOMService restrictionsFor UK Mainland, Isle of Wight, Northern Ireland to perform the service during the next working day after your call is logged. For Channel Islands, Isle of Man & Scottish islands to perform the service within 24 working hours from when your call was logged.
Help Desk number020 7660 0186 - Calls charged at geographical local rates dependent on your current mobile or landline call plan/service provider. For exact charges, please check with your service provider first.
Opening hoursMonday to Friday: 09:00 - 17:00
Web support linkhttp://www.canon.co.uk/support/consumer_products/index.aspx
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