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PIXMA MG8150

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PIXMA MG8150

PIXMA MG8150

FAQ ID: 8200833100
Last modified: 03-Mar-11


FAQ: Paper Does Not Feed Properly

Helpful Information:

Solution:


Check 1: Make sure of the following when you load paper

  • When loading two or more sheets of paper, flip through the paper before loading.


  • When loading two or more sheets of paper, align the edges of the sheets before loading.
  • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.
  • Always load the paper in portrait orientation, either in the Rear Tray or the Cassette, regardless of the printing orientation.
  • When you load the paper on the Rear Tray, load the paper with the print side facing UP and slide the Paper Guides to align with the both sides of the paper.
  • When loading paper in the Cassette, slide the Paper Guide on the front side to align with the corresponding mark of page size. Load the paper with the print side facing DOWN, align the right edge of the paper stack against the right side of the Cassette, then slide the Paper Guide on the left side to align with the left edge of the paper stack.

Paper Sources to Load Paper

The machine has two paper sources to feed paper; Cassette and Rear Tray.
You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the Cassette or Rear Tray depending on the selection of the page size or media type.
See [ Media Types You Can Use ]

NOTE
  • When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality. For details on how to load paper in each paper source, see [ Loading Paper in the Cassette ] or [ Loading Paper in the Rear Tray ].

  • Loading Plain Paper in the Cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the Cassette.
The machine feeds paper from the Cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the Operation Panel or the printer driver when printing.

  • Loading Photo Paper / Envelopes in the Rear Tray

When you use photo paper, load it in the Rear Tray.
The machine feeds paper from the Rear Tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the Operation Panel or the printer driver when printing.
When you use plain paper other than A4, B5, A5, or Letter size, also load it in the Rear Tray.

Loading Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the Cassette.
Load other sizes or types of paper in the Rear Tray.
See [ Media Types You Can Use ]

NOTE
Advice for printing on plain paper
  • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see [ Media Types You Can Use ]
  • You can use general copy paper. For the page size and paper weight you can use for this machine, see [ Media Types You Can Use ]

1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.


NOTE
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For details on how to flatten curled paper, refer to [ Paper Is Smudged/Printed Surface Is Scratched ]

2. Load paper.
(1) Close the Output Tray Extension
(A)(1).
Close the Paper Output Tray (B)(2).

(2) Pull out the Cassette (C).

(3) Move the left Paper Guide (D) to the edge.

(4) Slide the front Paper Guide (E) to align with the actual size of the paper.
The front Paper Guide will click and stop when it aligns with the corresponding mark of paper size.

(5) Load plain paper.
Load paper with the printing side facing down.


NOTE
  • There may be a little space between the Paper Guide (E) and the paper stack.

(6) Align the paper to the right side of the Cassette (1), and slide the left Paper Guide completely against the left edge of the paper (2).
Make sure that the height of the paper stack does not exceed the line (F).

(7) Insert the Cassette slowly into the machine until it clicks into place.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.


NOTE
After loading paper
  • When using the machine to copy or print without a computer, select the size and type of the loaded paper for Page size and Type on the print settings screen.
  • When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver. See [ Printing from Your Computer ]

Loading Paper in the Rear Tray

You can load photo paper or envelopes in the Rear Tray.

  • Loading Photo Paper


IMPORTANT
  • If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can cause paper jams.

1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.

2. Load paper.
(1) Open the Paper Support, raise it, then tip it back.
(2) Open the Paper Output Tray gently, and open the Output Tray Extension.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.
(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.
Do not slide the Paper Guides too hard. The paper may not be fed properly.


IMPORTANT
  • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.



NOTE
  • Do not load sheets of paper higher than the Load Limit Mark (D).



NOTE
After loading paper
  • When using the machine to copy or print without a computer, select the size and type of the loaded paper for Page size and Type on the print settings screen.
  • When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver. See [ Printing from Your Computer ]

Loading Paper

Check 2: Check to see if the paper you are printing on is not too thick or curled

-> [ Check 3: Load the paper after correcting its curl ]

Paper Sources to Load Paper

The machine has two paper sources to feed paper; Cassette and Rear Tray.
You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the Cassette or Rear Tray depending on the selection of the page size or media type.
See [ Media Types You Can Use ]

NOTE
  • When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality. For details on how to load paper in each paper source, see [ Loading Paper in the Cassette ] or [ Loading Paper in the Rear Tray ].

  • Loading Plain Paper in the Cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the Cassette.
The machine feeds paper from the Cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the Operation Panel or the printer driver when printing.

  • Loading Photo Paper / Envelopes in the Rear Tray

When you use photo paper, load it in the Rear Tray.
The machine feeds paper from the Rear Tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the Operation Panel or the printer driver when printing.
When you use plain paper other than A4, B5, A5, or Letter size, also load it in the Rear Tray.

Loading Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the Cassette.
Load other sizes or types of paper in the Rear Tray.
See [ Media Types You Can Use ]

NOTE
Advice for printing on plain paper
  • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see [ Media Types You Can Use ]
  • You can use general copy paper. For the page size and paper weight you can use for this machine, see [ Media Types You Can Use ]

1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.


NOTE
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For details on how to flatten curled paper, refer to [ Paper Is Smudged/Printed Surface Is Scratched ]

2. Load paper.
(1) Close the Output Tray Extension
(A)(1).
Close the Paper Output Tray (B)(2).

(2) Pull out the Cassette (C).

(3) Move the left Paper Guide (D) to the edge.

(4) Slide the front Paper Guide (E) to align with the actual size of the paper.
The front Paper Guide will click and stop when it aligns with the corresponding mark of paper size.

(5) Load plain paper.
Load paper with the printing side facing down.


NOTE
  • There may be a little space between the Paper Guide (E) and the paper stack.

(6) Align the paper to the right side of the Cassette (1), and slide the left Paper Guide completely against the left edge of the paper (2).
Make sure that the height of the paper stack does not exceed the line (F).

(7) Insert the Cassette slowly into the machine until it clicks into place.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.


NOTE
After loading paper
  • When using the machine to copy or print without a computer, select the size and type of the loaded paper for Page size and Type on the print settings screen.
  • When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver. See [ Printing from Your Computer ]

Loading Paper in the Rear Tray

You can load photo paper or envelopes in the Rear Tray.

  • Loading Photo Paper


IMPORTANT
  • If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can cause paper jams.

1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.

2. Load paper.
(1) Open the Paper Support, raise it, then tip it back.
(2) Open the Paper Output Tray gently, and open the Output Tray Extension.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.
(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.
Do not slide the Paper Guides too hard. The paper may not be fed properly.


IMPORTANT
  • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.



NOTE
  • Do not load sheets of paper higher than the Load Limit Mark (D).



NOTE
After loading paper
  • When using the machine to copy or print without a computer, select the size and type of the loaded paper for Page size and Type on the print settings screen.
  • When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver. See [ Printing from Your Computer ]

Loading Paper

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.

  • Folded, curled, or wrinkled paper
  • Damp paper
  • Paper that is too thin (weighing less than 17 lb / 64 g/m2)
  • Paper that is too thick (weighing more than 28 lb / 105 g/m2, except for Canon genuine paper)
  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
  • Picture postcards
  • Postcards affixed with photos or stickers
  • Envelopes with a double flap (or sticker flaps)
  • Envelopes with an embossed or treated surface
  • Envelopes whose gummed flaps are already moistened and adhesive
  • Any type of paper with holes
  • Paper that is not rectangular
  • Paper bound with staples or glue
  • Paper with adhesives
  • Paper decorated with glitter, etc.

Media Types You Cannot Use

Check 3: Make sure of the following when you load envelopes

When printing on envelopes, refer to [ Loading Envelopes ] and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly.

Check 4: Confirm the paper source setting

* If the paper source setting is not changed since you purchased this machine, the paper source for plain paper is the Cassette.

  • Setting with the Operation Panel on the machine:

Changing the Machine Settings on the LCD
  • Setting with the printer driver:

Switching the Paper Source to Match the Purpose
  • For information on the paper source for plain paper when the Paper Source on the printer driver is set to Automatically Select:

Setting the Paper Source for Plain Paper

Check 5: Remove the foreign object in the Cassette

Check 6: Make sure that there are not any foreign objects in the Rear Tray


If the paper tears in the Rear Tray, see [ Paper Jams ] to remove it.
If there are any foreign objects in the Rear Tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.

Check 7: Make sure that the Inner Cover is closed completely

Paper does not feed properly if the Inner Cover is even slightly open.

Items to Prepare

The following items are needed to print onto the printable disc:
  • Disc Tray


"G" is on the upper side.
  • 3.15 inches / 8 cm Disc Adapter


Needed only when printing on 3.15 inches / 8 cm printable discs.
Attached to the Disc Tray when shipped.

IMPORTANT
  • You need to print from the computer to print on 3.15 inches / 8 cm printable discs.

  • Printable Discs

Obtain a 4.72 inches / 12 cm or 3.15 inches / 8 cm printable disc with a label surface compatible with inkjet printing.
A "printable disc" differs from regular BD/DVD/CDs in that its label surface has been specially processed to be printed on by an inkjet printer.

Cautions When Printing on the Disc Label

  • Be sure to use the Disc Tray supplied with this machine. It has an "G" on the upper side.
  • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable.
  • Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface.
  • Remove any dirt from the Disc Tray before placing printable discs on the Disc Tray. Loading discs in a dirty Disc Tray may scratch the recording surface of the discs.
  • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • Do not attach the Disc Tray while the machine is in operation.
  • Do not remove the Disc Tray while printing on printable discs. Doing so may damage the machine, the Disc Tray, or the disc.
  • Do not get dirt or scratches on the reflectors of the Disc Tray. The machine may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the Disc Tray become dirty, wipe the reflector clean with a soft, dry cloth, taking care not to scratch the plate.
  • The Disc Tray may become dirty if software other than CD-LabelPrint or Easy-PhotoPrint EX is used.
  • Always use the supplied 3.15 inches / 8 cm Disc Adapter when printing on 3.15 inches / 8 cm printable discs.
  • Always close the Inner Cover after printing on printable discs.
  • To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the Disc Tray from the machine, then close the Inner Cover. After approximately three minutes have elapsed, open the Inner Cover, attach the Disc Tray to the machine, then resume printing.

Attaching/Removing the Disc Tray

The external appearance may differ depending on the machine you are using.

  • Attaching the Disc Tray


IMPORTANT
  • Do not attach the Disc Tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.

1. Open the Paper Output Tray (A).

2. Make sure that the message asking you to load the printable disc is displayed, then open the Inner Cover (B).

3. Place the printable disc on the Disc Tray.


IMPORTANT
  • Make sure that there is no dirt on the Disc Tray before placing a printable disc on the Disc Tray.
  • When placing a printable disc on the Disc Tray, do not touch the printing surface of the disc or the reflectors (C) on the Disc Tray.

- 4.72 inches / 12 cm printable disc:
(1) Place the printable disc on the Disc Tray with the printable surface facing up.

- 3.15 inches / 8 cm printable disc:
(1) Align the protrusions on both edges of the 3.15 inches / 8 cm Disc Adapter with indentations on the Disc Tray.

(2) Place the 3.15 inches / 8 cm printable disc on the Disc Tray with the printing surface facing up.

4. Attach the Disc Tray to the machine.


NOTE
  • The Disc Tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the Disc Tray.

5. Insert the Disc Tray straight until the arrow ( ) on the Inner Cover is almost aligned with the arrow ( )on the Disc Tray.

(D) Keep the Disc Tray level when inserting it.
(E) Align the arrow ( ) on the Disc Tray with the arrow ( ) on the Inner Cover.


IMPORTANT
  • Do not insert the Disc Tray beyond the arrow ( ) on the Inner Cover.

  • Removing the Disc Tray

1. Pull out the Disc Tray.

2. Close the Inner Cover.


IMPORTANT
  • If the Inner Cover is opened, you cannot print on paper as it will not feed properly. Make sure that the Inner Cover is closed.

3. Remove the printable disc from the Disc Tray.


IMPORTANT
  • Do not touch the printing surface when removing the disc from the Disc Tray.


NOTE
  • Dry the printing surface sufficiently before removing the disc. If you see printing on the Disc Tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried.

- 4.72 inches / 12 cm printable disc:
(1) Remove the printable disc from the Disc Tray.

- 3.15 inches / 8 cm printable disc:
(1) Remove the 3.15 inches / 8 cm Disc Adapter from the Disc Tray.

(2) Remove the 3.15 inches / 8 cm printable disc from the Disc Tray.


IMPORTANT
  • The Disc Tray cannot be used if it becomes warped. Be sure to keep the Disc Tray on a flat place.

Printing on the Disc Label

The Disc Tray (supplied) allows the printing of images on printable discs (BD/DVD/CD etc.).

NOTE
  • We recommend that you test print on an unneeded printable disc first.

Using Useful Disc Label Printing Functions
Choose either of the method below according to your purpose.

  • To copy the label side of source disc onto a printable disc

You can print the label side of the source disc onto a printable disc by loading the source disc on the Platen Glass.
-> [ Copying the Label Side of Disc ]

  • To print photo saved on a memory card or USB flash drive onto a printable disc

You can print photo saved on a memory card or USB flash drive onto a printable disc by inserting the memory card into the Card Slot or inserting USB flash drive into the Direct Print Port.
-> [ Printing Photo on the Disc Label ]

  • To reprint photo on the disc label

You can print the printed photos on a printable disc by loading the printed photos on the Platen Glass.
-> [ Reprinting Photo on the Disc Label ]

  • To print photo onto a printable disc from a PictBridge compliant device

You can print photo onto a printable disc from a PictBridge compliant device by connecting it to the machine.
-> [ Printing Photographs on the Disc Label from a PictBridge Compliant Device ]

  • To print photo on the disc label by using the supplied application software

CD-LabelPrint is bundled application software that allows you to edit and modify data before printing. Install it on your computer to use it.
-> [ Printing with CD-LabelPrint from the Computer ]

Copying the Label Side of Disc

Copy the label of an existing BD/DVD/CD and print it on a printable disc.

IMPORTANT
  • You cannot print on 3.15 inches / 8 cm printable discs.
  • Do not attach the Disc Tray until the message asking you to set the printable disc is displayed. Doing so can damage the machine.

1. Display the Copy menu screen.

2. Select Disc label, then use the OK button to confirm the selection.
The print area setting screen is displayed.

3. Use the button to select Outer circle or Inner circle and use the button to change the print area.

4. Use the OK button to confirm the selection.


NOTE
  • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • For information on printable discs, contact their manufacturers.

5. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.


NOTE
  • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc.

6. Load the copy source BD/DVD/CD on the Platen Glass, then use the OK button to go to the next step.
The disc label standby screen is displayed.


IMPORTANT
  • Be sure to load the copy source BD/DVD/CD with its label side down on the center of the Platen Glass. If you load it near the edge of the Platen Glass, part of the image may be cut off.

7. Use the Color button for color copying, or the Black button for black & white copying.

8. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.

9. Use the OK button to start copying.
The machine starts copying.


NOTE
  • Do not see the light source directly while copying is in progress.
  • Use the Stop button to cancel copying.
  • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the Disc Tray from the printer, then close the Inner Cover. After approximately three minutes have elapsed, open the Inner Cover, attach the Disc Tray to the printer, then resume printing.

Printing Photo on the Disc Label

Print an image saved on a memory card or USB flash drive onto a printable disc.

IMPORTANT
  • You cannot print on 3.15 inches / 8 cm printable discs.
  • Do not attach the Disc Tray until the message asking you to set the printable disc is displayed. Doing so can damage the machine.

1. Display the Fun photo print screen.

2. Select Disc label print, then use the OK button to confirm the selection.
The print area setting screen is displayed.

3. Use the button to change the print area of Outer circle.

4. Use the OK button to confirm the selection.

5. Use the button to change the print area of Inner circle.

6. Use the OK button to confirm the selection.


NOTE
  • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • For information on printable discs, contact their manufacturers.

7. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.
The photo selection screen is displayed.


NOTE
  • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc.

8. Use the button to select the photo to print, then use the OK button to confirm the selection.

9. Adjust the print area and crop the area as necessary.
Use the following buttons to crop the area.
and buttons:
Positions the cropping frame.
+ or - buttons, or Scroll Wheel:
Sets the cropping frame size.

10. Use the OK button to finalize your selection of cropping area.
The print settings confirmation screen is displayed.

11. Use the Color button to go to the next step.

12. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.

13. Use the OK button to start printing.
The machine starts printing.
The photo selection screen is displayed after printing is complete.


NOTE
  • Use the Stop button to cancel printing.
  • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the Disc Tray from the printer, then close the Inner Cover. After approximately three minutes have elapsed, open the Inner Cover, attach the Disc Tray to the printer, then resume printing.

Reprinting Photo on the Disc Label

Print an image on a printed photo onto a printable disc.
You can print the image on the film (35 mm negative/positive (strip/slide)) onto a printable disc.

IMPORTANT
  • You cannot print on 3.15 inches / 8 cm printable discs.
  • Do not attach the Disc Tray until the message asking you to set the printable disc is displayed. Doing so can damage the machine.

1. Display the Reprint from printed photo screen.


NOTE
  • When you print from film, display the Reprint from film screen.

2. Select Disc label print, then use the OK button to confirm the selection.
The print area setting screen is displayed.

3. Use the button to select Outer circle or Inner circle and use the button to change the print area.

4. Use the OK button to confirm the selection.


NOTE
  • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • For information on printable discs, contact their manufacturers.

5. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.
The photo selection screen is displayed.


NOTE
  • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc.

6. Use the button to select the photo to print, then use the OK button to confirm the selection.


NOTE
  • If appears on the photo, the photos may be not scanned properly. Rescan the photo by using left Function button.

7. Confirm the print image, then use the OK button to go to the next step.
The print settings confirmation screen is displayed.


NOTE
  • You can also crop the print area again by using the center Function button.

8. Use the Color button for color printing, or the Black button for black & white printing.

9. Confirm the message, then set the printable disc.
Use the left Function button to see how to set the printable disc.

10. Use the OK button to start printing.
The machine starts printing.


NOTE
  • Use the Stop button to cancel printing.
  • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the Disc Tray from the printer, then close the Inner Cover. After approximately three minutes have elapsed, open the Inner Cover, attach the Disc Tray to the printer, then resume printing.

Printing Photographs on the Disc Label from a PictBridge Compliant Device

This section describes how to print photos onto printable discs from a PictBridge compliant device.

IMPORTANT
  • Depending on your PictBridge compliant device, you may not be able to print on the label side of discs.
  • For details, refer to your PictBridge compliant device's instruction manual.
  • You cannot print on 3.15 inches / 8 cm printable discs.
  • Do not use the USB cable longer than around 10 feet / 3 meters to connect any PictBridge compliant device to the machine since it may affect the operation of other peripheral devices.

1. Make sure that the machine is turned on.

2. Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device.

3. Specify the print settings as follows.

  • Paper size: Size for 4.72 inches / 12 cm printable disc
  • Paper type: Default
  • Layout: Bordered or Default


NOTE
  • If your PictBridge compliant device does not have setting menu, change the setting from the machine.

4. Set the printable disc.

5. Start printing from your PictBridge compliant device.

- Specifying the PictBridge Print Settings on the Machine
You can specify the PictBridge print settings on the machine.


NOTE
  • When a PictBridge compliant device is connected to the machine, the PictBridge print settings screen can also be displayed by using the left Function button.

1. Make sure that the machine is turned on.

2. Select Setup on the HOME screen.

3. Select Device settings, then use the OK button to confirm the selection.

4. Select PictBridge print settings, then use the OK button to confirm the selection.

5. Confirm the message, then use the OK button to go the next step.

6. Select Disc label print setting, then use the OK button to confirm the selection.
The screen to change the print area is displayed.

7. Use the button to select Outer circle or Inner circle and use the button to change the print area.

8. Use the OK button to confirm the selection.


NOTE
  • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • For information on printable discs, contact their manufacturers.

9. Use the button to select Recommended disc or Other disc, then use the OK button to confirm the selection.


NOTE
  • If your printable disc is the recommended discs, specify Recommended disc for the suitable density printing. If not, specify Other disc.

Printing with CD-LabelPrint from the Computer

  • CD-LabelPrint is bundled application software that allows you to edit and modify data before printing. Install it on your computer to use it. To install this software, insert the Setup CD-ROM into the computer's disc drive, then perform Custom Install and select CD-LabelPrint.
  • For details on how to print with CD-LabelPrint, refer to its manual. Click Start > All Programs > CD-LabelPrint > Manual.

Printing a Disc Label

Check 8: Clean the Paper Feed Roller


REFERENCE
  • Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

Cleaning the Paper Feed Roller

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.


IMPORTANT
If the Inner Cover is open, close it.

3. Select Roller cleaning.
(1) Select Setup on the HOME screen.
The Setup menu screen will appear.
(2) Select Maintenance , and touch the OK button.
The Maintenance screen will appear.
(3) Select Roller cleaning, and touch the OK button.

The confirmation screen will appear.
(4) Select Yes, and touch the OK button.
(5) Select the paper source to clean (Rear tray or Cassette), and touch the OK button.

4. Clean the Paper Feed Roller without paper.
(1) Follow the message to remove paper in the paper source you selected in (5) of step 3.
(2) Touch the OK button.
The Paper Feed Roller will rotate as it is cleaned.

5. Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, then follow the message to load three or more sheets of A4 or Letter-sized plain paper in the paper source you selected in (5) of step 3.
(2) Touch the OK button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
(3) When the completion message appears, touch the OK button.
The screen will return to the Maintenance screen.


NOTE
Touch the HOME button to exit Setup and display the HOME screen.

If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.

Cleaning the Protrusions Inside the Machine


(The photo is the MP560.)

1. Make sure that the power is turned on.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.


IMPORTANT
If the Inner Cover is open, close it.

3. Select Roller cleaning.
(1) Select Setup on the HOME screen.
The Setup menu screen will appear.
(2) Select Maintenance , and touch the OK button.
The Maintenance screen will appear.
(3) Select Roller cleaning, and touch the OK button.

The confirmation screen will appear.
(4) Select Yes, and touch the OK button.
(5) Open the Rear Tray.
(6) Place a moistened cotton swab, etc. to one of the protrusions (A) of the feed roller shaft.
(7) Select the paper source to clean (Rear tray), and touch the OK button.
Paper feed roller cleaning starts and the shaft will rotate. While the shaft is rotating, clean the protrusions (A) by keeping the swab touching to them one by one.
(8) Repeat steps 6 and 7 for each protrusion (A) of the feed roller shaft until you clean all of them.

Cleaning the Paper Feed Roller

Check 9: If two or more sheets of paper feed from the Cassette at once, clean the inside of the Cassette

For information on cleaning the inside of the Cassette, refer to [ Cleaning the Pad in the Cassette ]

Check 10: Is the Rear Cover closed completely?

Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely.

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