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XL H1A

XL H1A

FAQ ID: 8200181100
Last modified: 13-Jul-09


FAQ: Cleaning the video heads

Details:


Helpful Information:

Solution:


  • When the message "HEADS DIRTY, USE CLEANING CASSETTE" appears, when the playback picture becomes distorted, or if during playback of a tape recorded in HDV standard the picture and/or sound stops momentarily (about 0.5 seconds) the video heads need to be cleaned.
  • To maintain the best picture quality, we recommend cleaning the video heads frequently with the Canon DVM-CL Digital Video Head Cleaning Cassette or a commercially available dry cleaning cassette.
  • If the playback picture does not improve after cleaning the video heads it may indicate a malfunction. Consult a Canon Service Center.


ATTENTION
  • Tapes already recorded with dirty video heads may not be played back correctly even after cleaning the video heads.
  • Do not use wet type cleaning cassettes as this may damage the camcorder.

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