Writing Error/Output Error/Communication Error (Windows)
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
* In the following instructions, "XXX" signifies your printer's name.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the printer driver or change the port setting according to the interface you are using.
NOTE When the printer is used over LAN, the port name of the printer is displayed as "CNBJNP_xxxxxxxxxx". * "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the printer.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely plugged into the printer and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the printer over LAN, make sure that the printer is connected to the network with a LAN cable or is set up correctly.
Uninstall the printer driver following the procedure described in [
Deleting the Unnecessary Printer Driver ] , insert the Setup CD-ROM into the computer's disc drive and perform Custom Install on the Setup CD-ROM and select IJ Printer Driver to install again.
Select Connection Method
Follow the procedure below to check the status of the device.
1. Click Control Panel, Hardware and Sound, then Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click Device Manager on the Hardware sheet.
In Windows 2000, click Control Panel, System, then Device Manager on the Hardware sheet.
2. Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the printer is correctly connected to the computer.
-> [ Check 3: Make sure that the printer is connected to your computer properly ]
3. Click the General tab and make sure that there is no indication of a problem with the device.
If a device error is displayed, refer to Windows help to resolve the error.
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