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CanoScan 5000

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CanoScan 5000

CanoScan 5000

FAQ ID: 68060
Last modified: 11-Jun-10


FAQ: Why does my Scanner or InkJet Multifunctional not scan after recovering from Sleep or Hibernate mode in Windows Vista?

Helpful Information:

Solution:


In Windows Vista, when a PC recovers from the Sleep or Hibernate mode while ScanGear is being launched, the scanner may not function properly.

< Countermeasure >

  1. Remove the USB cable.
  2. Power OFF/ON the scanner.
  3. Connect the USB cable.

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