Feedback

Please help us improve our service by completing a short survey based on your experience of the Canon Support website.



Complete the survey Topic

No, thank you Topic

Do not show again

CanoScan LiDE 80

Find FAQs

Print  Print this information

CanoScan LiDE 80

CanoScan LiDE 80

FAQ ID: 68118
Last modified: 10-Jun-10


FAQ: Why is an error message displayed at the end of the scanner driver installation after which the scanner driver cannot be launched from Toolbox in Windows Vista?

Helpful Information:

Solution:


At the end of the scanner driver installation, the error message "Windows encountered a problem installing the driver software for your device" may be displayed on the screen.
In this case, your computer cannot recognize the scanner properly, and the scanner driver cannot be launched from Toolbox.

Memo:
When the above message is closed, the message "Device driver software was not successfully installed" will be displayed on the task bar.

< Resolution >
Remove and re-insert the USB cable and / or the AC adapter of the scanner.

Click here to view all applicable modelsClick here to close the applicable models list

Did this article answer your question?