Delivering critical support services for 700,000 citizens, Leeds City Council is the second largest Metropolitan authority in Great Britain – and it wants to be seen as the best. It is a vision that drives the Council, from the quality of services it provides to the way they are delivered.
Results
A current financial saving of approximately £400,000
An organisation-wide centralised print system
Print devices rationalised by 39%
Print volume reduced by 25%
Higher productivity and security via scanning and faxing capabilities
An estimated 1,007,318 greenhouse gases (kg) and 18,139 trees has been saved
Objective
Tackle inefficiencies and unmanaged costs in print services to help safeguard vital community services.
Challenges
• Decentralised print system and variety of devices was hard to manage
• Ineffective control of costs due to lack of reliable data
• Document workflows were inefficient and wasteful
• Fragmented print fleet impacted environmental targets
Approach
Consultancy resulted in the creation of a bespoke print solution under one management service to increase efficiency and responsiveness of the workforce, as well as control and limit costs.
