1. CANON AND PARTICIPANTS
2. PRIZE DRAW AND HOW TO PARTICIPATE
3. THE PRIZE
4. THE SELECTION
5. PERSONAL DATA
7. LAW AND JURISDICTION
As you are a participating consumer, laws of your country of residence will apply to this competition, and You may be entitled to bring court proceedings in our own language and in your local courts. A local consumer advice organization will be able to advise you on your rights. These Terms do not restrict any statutory rights that may be applicable.
2. Information we collect and what we use it for
We collect your personal information when you sign up and/or when you use our Services:
2.1 Personal Information
2.1.1 Personal Details
This is information you give us which personally identifies you, such as your name, email address, telephone number, date of birth or home address. Your personal details will be processed for the following purposes:
2.1.2 Personal Relationships
This is personal and family relationship information that you may provide on a voluntary basis, processed for the following purpose:
2.2 Information about your activities
2.2.1 Browsing Behavior, Device Information and Interactions
This entails recording details of your actions (repeated site visits, interactions, keywords, online content production, etc.) when you access and use our Services so that we can build a customer 'picture' over time. It also includes information about the devices and methods you use to interact with Canon Services and content.
We combine behavioral information (such as your browsing activity) with your personal details, but we will not store any personal details related to fields left blank by you during your sign-up process. When the use of information which personally identifies you is not necessary to achieve the purposes set out in this section, we will only process behavioral information on an aggregate basis.
We capture information about your Operating System and Internet Browser when you visit a Canon website or use our Services, including information that is automatically logged when you use our Services (e.g., requested information, timestamp, IP address). Where required by applicable laws, prior to the storage or caching (temporary storage) of or access to data on your device, we will obtain your consent after providing you with clear and comprehensive information about the purposes of the processing of your personal information.
We will process your behavioral, device and interactions information for the following purposes:
2.2.2 Product Details, Product Usage and Support History
This is information about your Canon products (such as product model, serial number and purchase date), of how you set up and use your Canon products (e.g., camera and lens settings) and our Services, as well as details on your Customer Service, Warranty and Repairs interactions with Canon.
Some of the information under this category does not qualify as personal information, but we will apply any necessary safeguards to ensure as well the privacy of this information. We will process this data for the following purposes:
2.3 Files and other content
This category includes images that you upload to Canon Services, and their relevant descriptions and metadata, some of which may include personal information. We will use this information for the following purposes:
2.3.2 Community Chatter/Comments/Forum Posts
This section comprises any content submitted by you through Canon's online channels and forums, which is processed for the following purposes:
2.4 Information we receive from third parties
When you use social login, we retrieve basic profile information from your chosen social identity provider for the following purposes:
2.5 Settings and Preferences
Certain Canon Services allow you to specify your personal preferences (e.g., preferred language). Users may also specify their privacy preferences with regards to things like receiving marketing communications.
2.6 Location Information
We gather your location data, including real-time geographic location, where you have expressly authorized us in accordance with your privacy settings of your Canon ID accounts, installed apps, browsers and devices. We use Location Information for the following purposes:
2.7 Purchase Information
This comprises information about goods and services you buy through Canon Services, for the following purposes:
2.8 Payment Information
We will not process or store your bank or credit/debit card details used when purchasing goods and services through Canon Services. Payments for purchases will be completed through third-party payment platforms. Your banking details will not be shared with Canon.
2.9 Cookies and other technologies
3. Legal Basis for using your personal information
Canon will only process your personal information where we have a legal basis to do so.
The legal basis will depend on the purposes for which we have collected and use your personal information. In almost every case the legal basis will be one of the following:
3.1 Our Legitimate Interests
The legitimate business interests of Canon referred to above include: where it is necessary for Canon to understand our customers in sufficient detail so we can create and publicise new products and Services, and offer our customers a better experience. For example, we perform analytics on this legal basis as they are necessary to provide you with a tailored experience and so that we can improve, maintain and manage our products and Services in a way which meets your expectations as a customer.
4. How we share your information
Except as set out in this policy or where you have provided your consent, the personal information processed when you use our Services will not be shared with or disclosed to other individuals or businesses, for their own use, other than Canon group companies.
For example, we may disclose your personal information to the following third parties for the purposes described here:
Your personal information may be shared by and between Canon and other Canon group companies in order to provide our Services to you.
5. How we protect your information
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at the contact details below.
We use vendors and service providers based around the world. Consequently, your personal information may be processed in countries outside of the country where you live, including if you live in the European Economic Area, and such countries may include some where you may have fewer legal rights in respect of your personal information than you do under local law. If we transfer personal information outside to a country that provides a lower standard of legal protection for your personal information, we will ensure that your privacy rights are adequately protected by appropriate safeguards, for example, through the use of the EU's standard contractual clauses if your personal information is transferred from inside the European Economic Area to outside. Please contact us if you would like more information about these safeguards.
6. Intended Age
Our Services are only available to those who are the age of majority in the jurisdiction in which they reside. Access and use of our Services by anyone under the age of majority is only permitted with the express permission of a parent or legal guardian.
7. Marketing Communications
If you provided your consent when signing up to our Services, or at a later stage, Canon and/or other Canon group companies will use your personal information for marketing purposes and to inform you about other products and services, which Canon thinks might be of interest for you. You can specify whether you wish to receive such information by ticking the appropriate box in your registration form.
You will be able to opt out from receiving such information at any time by editing your emailing preferences of your account or by unsubscribing using a link provided in all applicable communications. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (for example, to confirm an order you have made or to confirm delivery details).
8. How to exercise your rights
In certain jurisdictions you have the right to access, correct, update, restrict, receive a machine-readable copy of your personal information or delete your data as well as any other right applicable in your jurisdiction. You can request to exercise these rights by accessing your Canon ID accounts, clicking on the link provided in our communication emails, or accessing the relevant section of the Canon websites or apps or by contacting us using the contact details set out at the end of this Policy.
In order to delete your data, you need to sign into the Canon ID website on myid.canon and delete your account. Note that after the deletion of your personal information, it cannot be recovered by you and any data and content stored on the Services will also be permanently deleted. We will also delete your personal information once it is no longer necessary for the purposes for which it was originally collected. Please note that we will not delete your personal information where it relates to an active relationship or a product or service explicitly requested by you (e.g., a recent purchase made at a Canon Services).
You also have the right to object to your personal information being used for certain purposes, including to send you marketing. See 'Marketing Communications' above, for more details of how to opt-out of marketing.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal information, or if you have any questions or concerns regarding your personal information, you should contact us using the details below. You are also entitled to contact your local data protection authority.
9. Retention of your information
10. Your commitments
You guarantee the quality of the information provided in our Services. All personal information you send to Canon must be real, accurate and kept up to date. You take full responsibility that your information is accurate, updated and that it complies with this principle. You also guarantee that you have gathered the explicit consent from anyone holding any personal image, intellectual property or other rights over your content, authorizing you to upload and store it in our Services.
12. Contacting Canon
Alternatively you can contact the appropriate Data Protection Officer for the region that you are resident - see Canon marketing affiliate (defined below) associated with your country of residence.
We hope that Canon will be able to resolve any concerns you may have. However, if you are still not satisfied, you may complain to your local data protection authority.
Also, you can contact Canon Inc.'s marketing affiliates specified below according to your place of residence:
[Definition of Canon]
a. If You are resident in Japan, "Canon Inc's marketing affiliates" shall mean Canon Marketing Japan Inc., located at CANON S TOWER 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan (Contact address: cweb.canon.jp/e-support/rc/tel/cig.html);
b. If You are resident in the Europe, Middle East or Africa, "Canon Inc.'s marketing affiliates" shall mean Canon Europa N.V., located at Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands (Company Registration Number: 33166721; VAT Registration Number: NL005916343B01, Contact address: www.canon-europe.com). To contact the Canon Data Protection Officer please email DataProtectionOfficer@canon-europe.com;
c. If You are resident in the United States or Latin America, "Canon Inc's marketing affiliates" shall mean Canon U.S.A., Inc., located at One Canon Park, Melville, NY 11747, U.S.A. (Contact address: www.usa.canon.com);
d. If You are resident in Canada, "Canon Inc's marketing affiliates" shall mean Canon Canada Inc., located at 8000 Mississauga Road, Brampton, Ontario L6Y 5Z7, Canada (Contact address: www.canon.ca);
e. If You are resident in Singapore, Vietnam, Malaysia, Thailand, Indonesia Cambodia, Bangladesh, Myanmar, Brunei, Nepal, Pakistan, Sri Lanka or Maldives, "Canon Inc's marketing affiliates" shall mean Canon Singapore Pte. Ltd., located at 1 Fusionopolis Place #15-10 Galaxis, Singapore 138522 (Contact address: email@example.com);
f. If You are resident in Hong Kong, Macau, Taiwan, the Philippines or Mongolia, "Canon Inc's marketing affiliates" shall mean Canon Hongkong Co., Ltd., located at 19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong (Contact address: www.canon.com.hk);
g. If You are resident in Republic of Korea, "Canon Inc's marketing affiliates" shall mean Canon Korea Consumer Imaging Inc., located at 607, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Contact address: www.canon-ci.co.kr) and Canon Korea Business Solutions Inc., located at BS Tower, 607 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Contact address: www.canon-bs.co.kr);
h. If You are resident in Australia, New Zealand or other country or region in Oceania, "Canon Inc's marketing affiliates" shall mean Canon Australia Pty. Ltd., located at Building A, The Park Estate, 5 Talavera Road Macquarie Park NSW 2113, Australia (Contact address: firstname.lastname@example.org); and
i. If You are resident in India, "Canon Inc's marketing affiliates" shall mean Canon India Pvt. Ltd., located at 7th Floor, Tower B, Building #5, DLF Cyber Terraces, DLF Phase III Gurgaon-122002, Haryana, India, (Contact address: www.canon.co.in).
Last modified: 2018-06-07