Society has changed. We’re ‘digital first’ now, and the expectations of citizens and organisations are higher. They want the same kind of seamless, consistent and joined-up experience from government as they get from their bank, when they buy a concert ticket or use social media. If citizens have a query or a problem, their first thought is to go online.
Budgets are getting smaller all the time, but there’s an increasing pressure to deliver this sort of experience. And this is where technology can play a key role. There’s a wealth of information and data within reach that Central Government services can use for the benefit of its citizens, but it’s often restricted to the siloed confines of legacy systems. This is just one of the areas where we can help.
We’re working with an array of large public and private organisations around the world to tackle the biggest challenges facing them today. Typically, most of these organisations are asking the same questions.
Canon brings people, processes and technology together. We can take responsibility for your document, image and information processes and we can help you transform the way you deliver services to your citizens.