Genuine Canon Consumables

Genuine Canon consumables are designed by Canon engineers and manufactured in Canon facilities. They are developed using precise specifications, so you can be confident that your Canon device will produce high-quality results, time and time again. Toner, parts and supplies are key ingredients for successful printing. Genuine Canon supplies give you confidence that you’ll have high quality throughout the entire printing process, delivering efficiency and minimal downtime for your machine. Genuine Canon consumables clearly show the Genuine mark and hologram on the packaging.

How do I buy Genuine Canon Consumables?

There are two avenues by which you can purchase Canon multifunctional devices; from Canon directly or from a Certified Partner.


If you purchase or lease your Canon multifunctional devices directly from Canon with a service contract, only genuine Canon consumables will be supplied.

Authorised Partner

Many Partners will supply genuine Canon consumables. To recognise those who do we have launched a Genuine Canon Supplies Certification. As part of this Certification we regularly check with our Certified Partners whether they are supplying genuine Canon consumables to their customers and conduct audits of their warehouse premises every six months.

To ensure that you are being supplied with genuine Canon toner, drums and spares check with your current Canon supplier that they supply genuine Canon consumables.

What is Compatible/Counterfeit?

Compatible toner is not designed or manufactured by Canon, but is instead designed and manufactured by a third party to work in original equipment manufacturers’ (OEM) devices. Compatible toner is different to counterfeit toner. Counterfeit toner can be defined as a toner cartridge which appears to be manufactured by a major brand such as Canon and carries the logos, packaging, and other features that may lead the end user to believe it is an actual genuine Canon toner cartridge when in reality the toner has an unknown, unauthorised manufacturer.

Why use Genuine Canon Consumables?

In today’s financial climate we understand the temptation for suppliers of printing equipment to reduce up front expenditure by using compatible toners. However this can lead to unforeseen problems once the hidden costs of using compatible toner are revealed, both to the supplier and the end user.

In 2011, Buyers Laboratory Inc. (BLI) conducted a comparative test of genuine Canon toner cartridges against ‘compatible’ toner cartridges manufactured by Katun for use on the Canon iR C2380. All cartridges were tested for yield and the devices were tested for image quality and reliability using the respective cartridges. Each cartridge brand was tested on two Canon iR C2380 devices, with each of the devices run to 200,000 impressions.

In summary, the genuine Canon toner outperformed the compatible toner in every aspect of BLI’s test, with superior yields, better colour stability, superior device reliability and greatly reduced servicing demands.

The results of the test showed the following differences between using genuine Canon toner and compatible Katun toner.

Benefits to Partner of using genuine Canon toner:

  • Superior yields - Genuine Canon toner cartridges achieved yields that were on average 30% higher on the 3 colours and 14.6% higher for black vs compatible toner cartridges:
  • Lower labour cost - Devices using compatible Katun toner required 7 times as many service calls as devices running genuine Canon toner.
  • Lower drum cost – Device using compatible Katun toner used on average twice as many drums as the devices using genuine Canon toner.

Benefits to end user of using genuine Canon toner:

  • Environmental impact – Devices using compatible Katun toner used 1.5 times the number of waste toner bottles as devices using genuine Canon toner. In addition, the extra service calls and higher drum use generated by using compatible Katun toner instead of genuine Canon toner means a bigger environmental impact.
  • Great image quality – Devices using genuine Canon toner were found to have stable image quality whereas devices using compatible Katun toner experienced image quality issues
  • Excellent performance and productivity – With 7 times fewer service calls and toner that has up to 30% higher yield, devices using genuine Canon toner are more reliable than those using compatible Katun toner.

Please click here to read the full BLI test report

The results of a test Canon Inc. conducted in 2012 comparing genuine Canon toner to compatible AllCopy toner for the imageRUNNER C5000 showed results consistent with the findings by BLI.


The following list of products is included in the Genuine Canon Supplies Certification. Certified Partners will provide only genuine Canon parts, drums and toner within:

imageRUNNER ADVANCE 6055/6065/6075/6255/6265/6275
imageRUNNER ADVANCE 8085/8095/8105/8285/8295/8205
imageRUNNER ADVANCE C2020/C2025/C2030/C2220/C2225/C2230
imageRUNNER ADVANCE C5030/C5035/C5235/C5240
imageRUNNER ADVANCE C5045/C5051/C5250/C5255
imageRUNNER ADVANCE C7055/C7065
imageRUNNER ADVANCE C7260/C7270/C7280
imageRUNNER ADVANCE C9060/C9070
imageRUNNER-ADVANCE 400i/500i
imageRUNNER-ADVANCE 4025/4035
imageRUNNER-ADVANCE 4045/4051

Any Canon imageRUNNER ADVANCE products not listed above will be automatically included within the Genuine Canon Supplies Certification.

Where to Buy Genuine Canon Consumables


  • Apogee The Old Town Hall Building Wimbledon London SW19 8YB 08453 009 955
  • M2 Digital Ltd PO Box 2000 380 Chester Road Manchester M16 9EA 0161 877 0222


North East

North West


  • Docucentric
    Unit 47, Capital Court
    St Asaph Business Park
    St Asaph
    LL17 0JG
    0844 811 1187


  • Easycopiers Ltd
    Innovation House
    Presley Way
    Milton Keynes
    MK8 0ES
    0844 583 2800
  • The Red Corner Document Solutions Ltd
    4 Oakfield House
    Oakfield Industrial Estate
    OX29 4TH
    01865 887 555
  • Todds Business Systems Ltd
    Unit 11
    Crofton Close
    Allenby Business Village
    Crofton Road
    LN3 4NT
    01522 888 580
  • Universal Document Solutions Ltd
    Varol House, Shelah Road
    West Midlands
    B63 3PG
    01562 882 523

South & South West

  • Air Copiers 10 Anstey Road Alton Hants GU34 2RB 01420 481 108
  • BAYtek Office Solutions Ltd Teignbridge Business Centre Cavalier Road Heathfield Industrial Estate Newton Abbot TQ12 6TZ 01803 392 908
  • CONDOR OFFICE SOLUTIONS Cando House Bournemouth Road Chandlers Ford Southampton SO53 3QB

London & South East

  • Abalta 38 Bruges Place Baynes Street London NW1 0TL 020 7485 4440
  • ALE ALE House Unit 13C Miners Way Lakesview Business Park Canterbury Kent CT3 4LQ 0845 241 7311
  • Alternative Avocet House Trinity Park Trinity Way Chingford LONDON E4 8TD 0208 498 4100
  • Alternative Business Machines 111 Freston Road London W11 4BD 020 7727 9966
  • BCL 12 The Square Caterham Surrey CR3 6QA 01883 340 311
  • Charterhouse Voice and Data Plc Gate House 5 Chapel Place Rivington Street LONDON EC2A 3SB 0207 613 7400
  • City Docs 6-8 Bonhill Street London EC2A 4BX 020 7614 0030
  • Dataquest UK Ltd
    87a Worship Street
    London EC2A 2BE
    Tel: 020 7392 8886
  • Digicorp Ground Floor Unity Wharf 13 Mill Street London SE1 2BH 020 7232 5410
  • DMC 59 Imperial Way Croydon Surrey CR0 4RR 020 8688 4243
  • EKS 100-104 Station Road Herne Bay Kent CT6 5QA 01227 363 623
  • Fleet MPS 107 Fleet Street London EC4A 2AB 020 7936 9012
  • Genesis Unit 6B Preston Road Off Elgar Rd Reading Berks RG2 0BE 07554 668 485
  • Margolis Business Systems LTD.
    Crayfield Business Park   
    New Mill Road Orpington
    BR5 3QA
    01689 890777 
  • Phoenix Business Ltd
    PBS Group
    Unit 7, Oakhurst Business Park
    Wilberforce Way
    RH13 9RT
    0845 467 1807
  • Profile
    New Loom House
    101 Back Church Lane
    E1 1LU
    020 7709 0909
  • Quills Document Solutions Ltd Shepherds Court 111 High Street Burnham Buckinghamshire SL1 7JZ 01895 633 329
  • Ridgewall Ltd 16 Anning Street London EC2A 3HB 020 7749 4321
  • Systems Technology 41 Riverside Phase II Sir Thomas Longley Road Medway City Estate Rochester Kent ME2 4DP 01634 291 124
  • Trio Systems Ltd 14 Hampton Road Twickenham Middx TW2 5QB 020 8893 4455
  • United Technologies UK Ltd Unit 9, Hobbs Cross Industrial Estate Theydon Garnon Epping CM16 7NY 01992 812 929
  • World of Colour Unit 3 Viscount Trading Estate Horton Road Poyle Slough Berkshire SL3 0DF 01628 665 880 


  • Active8 Managed Technologies Ltd The Ryce Building Padholme Road Peterborough Cambridgeshire PE1 5UL 0845 557 8188
  • Canon
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