Thank you for using Canon products.

Some replacement ink tanks sold for the Canon MAXIFY series printers which are not manufactured by Canon may cause a B504 error to be displayed, causing the printer to shut down. In such cases, even though the printer's ink supply system is working properly, the design of the non-genuine ink tank is obstructing fluid ink supply to the print head, causing the B504 error. Please be advised that the repair for this error caused by non-genuine Canon ink tanks is not covered under warranty and, therefore, charges will apply for any repairs or exchanges required.

Please contact your local Canon helpdesk by clicking the 'EWS Contact Details' tab on our warranty page. 

Please note: If your country is not listed in the 'EWS Contact Details' tab, please visit your local Canon website for Support contact information.

• MAXIFY MB2040
• MAXIFY MB2050
• MAXIFY MB2140
• MAXIFY MB2150
• MAXIFY MB2340
• MAXIFY MB2350
• MAXIFY MB2740
• MAXIFY MB2750
• MAXIFY MB5040
• MAXIFY MB5050
• MAXIFY MB5140
• MAXIFY MB5150
• MAXIFY MB5340
• MAXIFY MB5350
• MAXIFY MB5440
• MAXIFY MB5450
• MAXIFY iB4040
• MAXIFY iB4050