Replace ink cartridge(s)

FAQ ID: 8200798300

Release date: 14 September 2010

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Solution

When you need to replace FINE Cartridges, follow the procedure below.


IMPORTANT
Handling FINE Cartridges
  • Do not touch the electrical contacts (A) or print head nozzles (B) on the FINE Cartridge. The machine may not print properly if you touch it.


  • If you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE Cartridges removed.
  • Use new FINE Cartridges for replacement. Installing used FINE Cartridges may cause the nozzles to clog. Furthermore, with such cartridges, the machine will not be able to inform you when to replace the cartridges properly.
  • Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in the open. This will cause the FINE Cartridge to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within six months of first use.


NOTE
  • If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use new FINE Cartridges in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and the machine cannot print.
  • Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the Print Head, which may be necessary to maintain the machine's performance. When ink runs out, replace the FINE Cartridge immediately with a new one.

1.Make sure that the power is turned on, and open the Paper Output Tray.

2.Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support (C).
The FINE Cartridge Holder moves to the replacement position.


ATTENTION
Do not hold the FINE Cartridge Holder to stop or move it forcibly. Do not touch the FINE Cartridge Holder until it stops completely.

IMPORTANT
  • The inside of the machine may be stained with ink. Be careful not to stain your hands or clothing when replacing FINE Cartridges. You can easily wipe off the ink from the inside of the machine with tissue paper or the like.
  • Do not place any object on the Document Cover. It will fall into the Rear Tray when the Document Cover is opened and cause the machine to malfunction.
  • When opening the Scanning Unit (Cover), lift it with the Document Cover closed.
  • Do not touch the metallic parts or other parts inside the machine.
  • If the Scanning Unit (Cover) is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. In this case, close and reopen the Scanning Unit (Cover).

3.Remove the empty FINE Cartridge.

(1) Pinch the tabs and open the Ink Cartridge Locking Cover.
(2) Remove the FINE Cartridge.


IMPORTANT
  • Handle FINE Cartridges carefully to avoid staining of clothing or the surrounding area.
  • Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.

4.Prepare the new FINE Cartridge.
(1) Take a new FINE Cartridge out of its package and remove the orange protective tape gently.


IMPORTANT
  • If you shake a FINE Cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE Cartridge carefully.
  • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.
  • Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
  • Do not touch the electrical contacts or print head nozzles on a FINE Cartridge. The machine may not print properly if you touch it.

5.Install the FINE Cartridge.

(1) Put a new FINE Cartridge in the FINE Cartridge Holder.
The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be installed into the right slot.
(2) Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.
Push down the Ink Cartridge Locking Cover until it clicks.

(3) Confirm that the Ink Cartridge Locking Cover is closed correctly.


NOTE
If the Ink Cartridge Locking Cover is not closed correctly, push down the Ink Cartridge Locking Cover until it clicks.


(E) Closed correctly
(F) Not closed correctly (the cover is tilted)


IMPORTANT
The machine cannot print unless both the Color and Black FINE Cartridges are installed. Be sure to install both the FINE Cartridges.

6.Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and gently close the Scanning Unit (Cover).


ATTENTION
When setting the Scanning Unit Support back to its original position, be sure to hold the Scanning Unit (Cover) firmly, and be careful not to get your fingers caught.

NOTE
  • If the Alarm lamp lights or flashes orange after the Scanning Unit (Cover) is closed, refer to "An Error Code Is Displayed on the LED" .
  • When you start printing after replacing the FINE Cartridge, the machine starts cleaning the Print Head automatically. Do not perform any other operations until the machine completes the cleaning of the Print Head.
  • If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head position.

See Aligning the Print Head .

Applicable Models

  • PIXMA MP495
  • PIXMA MP499

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