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How can we help?

If you are looking for assistance on the topics below we have useful information that may help resolve your issue. Please select the relevant topic below for further information.

Arrange a Repair

For information regarding a repair such as locating a repair centre and helpful FAQs, please visit our dedicated repair page.

If this has not resolved your problem please click here to contact support.


Error Codes

Please enter your product name and then navigate to the error code tab

PIXMA Error Codes

EOS Error Codes

If this has not resolved your problem please click here to contact support


PIXMA Wireless Connection Guides

For a step by step help on setting up your PIXMA product please view our Wireless Connection Setup Guide.

If this has not resolved your problem please click here to contact support


Downloadable Content

To Download Drivers, Software, Manuals and access content including Apps, Firmware, FAQ’s and Error Codes, please visit our support area.

Once you have entered your product please use the tabs to navigate between the different content types.

If this has not resolved your problem please click here to contact support


Other Topics

If you have a query about anything else please click here to contact support.