Canon Network Camera Warranty Information
All Canon Network Cameras intended for and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland, are covered by the Canon Network Camera Warranty. Canon warrants that should the new product be found to be defective within the applicable warranty period, the fault is resolved free of charge (terms & conditions apply – see below).
The Canon Network Camera Warranty is comprised of different service offerings and the offering that is applicable to you is determined by your location; when you purchased the product and the product that you have purchased. The service offerings are as follows:
- • 1 Year Return-to-Base Warranty
- • 3 Year Return-to-Base Warranty
- • 3 Year Onsite Exchange Warranty
For any product outside of the applicable warranty terms or period and for damage or repairs not covered by the warranty, a chargeable repair service is available and can be obtained by returning the product to any Canon authorised Network Camera service provider.
Free of charge Warranty services may only be obtained on presentation of the original invoice/cash ticket/proof of purchase issued to the end user. Canon reserves the right to refuse warranty service if this information is not complete or has been removed or changed after the original purchase of the product by the end user.
Canon Network Camera Warranty Contact Details
The table below contains the countries that offer the Canon Network Camera Warranty, for more information please view the full Canon Network Camera Warranty Terms and Conditions
You can find the contact information for each country below and the service level that is available.
Please be aware that, where available, the Onsite Exchange Warranty, is provided for eligible products only.
| Country | Helpdesk Contact Details | Available Canon Network Camera Warranty Services
|
| Austria | AXIS Austria | Return To Base / Onsite Exchange
|
| Belgium | Return To Base / Onsite Exchange | |
| Bulgaria
|
AXIS Bulgaria
|
Return to Base
|
| Cyprus
|
AXIS Cyprus
|
Return to Base |
| Czech Republic | Return To Base / Onsite Exchange | |
| Denmark | Return To Base / Onsite Exchange | |
| Estonia
|
AXIS Estonia
|
Return To Base / Onsite Exchange |
| Finland | Return To Base / Onsite Exchange | |
| France | Return To Base / Onsite Exchange | |
| Germany | Return To Base / Onsite Exchange | |
| Greece
|
AXIS Greece
|
Return to Base |
| Hungary | Return To Base / Onsite Exchange | |
| Iceland
|
AXIS Iceland
|
Return to Base |
| Ireland | Return To Base / Onsite Exchange | |
| Italy | Return To Base / Onsite Exchange | |
| Latvia
|
AXIS Latvia
|
Return To Base / Onsite Exchange |
| Lithuania
|
AXIS Lithuania |
Return To Base / Onsite Exchange |
| Luxembourg | AXIS Luxembourg | Return To Base / Onsite Exchange |
| Malta
|
AXIS Malta | Return To Base |
| Norway | Return To Base / Onsite Exchange | |
| Poland | Return To Base / Onsite Exchange | |
| Portugal | Return To Base / Onsite Exchange | |
| Romania
|
AXIS Romania | Return to Base |
| Slovakia | Return To Base / Onsite Exchange | |
| Slovenia | AXIS Slovenia | Return to Base |
| Spain | Return To Base / Onsite Exchange | |
| Sweden | Return To Base / Onsite Exchange | |
| Switzerland |
AXIS Switzerland (French)
|
Return To Base / Onsite Exchange |
| The Netherlands | Return To Base / Onsite Exchange
|
|
| UK | Return To Base / Onsite Exchange |
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