This is a commercial end-customer warranty offered by Canon Europa N.V., Bovernkerkerweg 59, 1185 XB, Amstelveen, The Netherlands (“Canon”) to the end-customers, who purchase Canon projectors for their own use, but not acting as consumers under the local laws of the country where the Projectors are purchased.
If you are a consumer, you are not entitled to this warranty, but your consumer's statutory rights under applicable national legislation in force will apply to you.
These Terms and Conditions and the offer herein shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This Canon European Projector Warranty is comprised of different service offerings and the offering that is applicable to you is determined by your location; the projector that you have purchased and when you purchased the product. The service offerings are as follows:
Canon Projectors intended for sale and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland & The United Kingdom - “Territory”, are covered by the Canon European Projector Warranty. Canon warrants that should the new projector be found to be defective within the applicable warranty period, the fault is resolved free of charge (terms & conditions apply – see below). The Canon Projector Enhanced Warranty Loan Service has further territorial and projector limitations. For the details see the section on Canon Projector Enhanced Warranty Loan Service below.
For any product, outside of the applicable warranty terms or period and for damage or repairs not covered by the warranty, a chargeable repair service is available and can be obtained by returning the projector to any Canon authorised service centre.
This warranty will be your sole and exclusive remedy, and neither Canon nor its subsidiaries or other European Projector Warranty members shall be liable for any incidental or consequential damages for breach of any express or implied warranty of this product.
The 3 Year Lamp Warranty Extension is no longer available. Please visit our projector promotions page for further information.
All Canon projectors that are intended for and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland are eligible for free of charge Return To Base support for a period of 3 years from the date of purchase (Terms and Conditions apply).
However, the following models are subject to a different warranty period as indicated below:
|XEED 4K600Z||5 years or 12,000 hours*|
|XEED 4K600STZ||5 years or 12,000 hours*|
|XEED 4K6020Z||5 years or 12,000 hours*|
|XEED 4K501ST||3 years or 6,000 hours*|
|XEED 4K5020Z||5 years or 12,000 hours*|
|XEED 4K6021Z||5 years or 12,000 hours*|
|XEED WUX7500||3 Years or 6,000 hours*|
|XEED WUX7000Z||5 years or 12,000 hours*|
|XEED WUX6700||3 Years or 6,000 hours*|
|XEED WUX6600Z||5 Years or 12,000 hours*|
|XEED WUX6500||3 Years or 6,000 hours*|
|XEED WUX5800||3 Years or 6,000 hours*|
|XEED WUX5800Z||5 Years or 12,000 hours*|
|XEED WUX500ST||3 years or 6,000 hours*|
|LX-MU500Z||5 years or 12,000 hours*|
|LX-MH502Z||5 years or 12,000 hours*|
|LV-HD420||3 years or 6,000 hours*|
|LV-X420||3 years or 6,000 hours*|
*Whichever occurs sooner.
The Projector Enhanced Warranty Loan service is offered during the relevant warranty period for eligible XEED and LX projectors (in eligible countries only) which were purchased on or before 30th November, 2021.
The following European Projector Warranty member countries offer Projector Enhanced Warranty Loan Service:
Eligible Models for Projector Enhanced Warranty Loan Service
The following models are covered under the Projector Enhanced Warranty Loan Service:
Please note: Any customised models are excluded from the loan service.
|XEED SX6000||XEED WUX400ST||XEED WUX5800Z|
|XEED WUX450||XEED WUX450ST||XEED WUX500ST|
|XEED WUX500||XEED WUX7500||XEED WUX5000|
|XEED WUX4000||XEED WUX7000Z||XEED WUX6010|
|XEED WUX6000||XEED WUX6700||XEED WX450ST|
|XEED WX520||XEED WUX6600Z||XEED WX6000|
|XEED 4K500ST||XEED WUX6500||XEED 4K501ST|
|XEED 4K5020Z||XEED WUX5800|
|All Medical Variants of Listed Models|