Easy Service Plan for imageFORMULA Scanners
When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.
The ideal way to minimise disruption to your business. If a fault develops customers can call the Canon support desk. If the query can’t be fixed over the phone, or remotely, we will arrange a replacement product, which will be new or as new and reconditioned. We aim to arrange delivery and pick up of the faulty product within 48 hours.
imageFORMULA scanners covered:
| P-208II | P-215II | DR-F120 |
| DR-C240 | DR-C225/W | DR-C130 |
| DR-M140 | DR-M160II | ScanFront 330 |
| ScanFront 400 |
3 Year On-Site Next Day Service
In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.
imageFORMULA scanners covered:
| ScanFront 400 | ScanFront 330 | DR-M1060 |
| DR-6010C | DR-6030C | DR-G1100 |
| DR-G1130 | DR-X10C | CR-50 |
| CR-135i II series | CR-190i II series | CR-120 series |
| CR-150 |
Installation and Training Service – for network scanners
Get off to a perfect start. Arrange a qualified service engineer to come on-site to setup and install the scanner and includes user training on the operation of the device, scanning functions and security features.
imageFORMULA scanners covered:
| ScanFront 400 | ScanFront 330 |
Installation Service – for departmental, low- and mid-volume production scanners
Get up and running quickly with a hassle free installation that includes basic training so users can get started scanning as soon as possible.
imageFORMULA scanners covered:
| DR-M1060 | DR-6010C | DR-6030C |
| DR-G1100 | DR-G1130 | DR-X10C |
| CR-50 | CR-135i II series | CR-190i II series |
| CR-120 series | CR-150 |
Why should I purchase an Easy Service Plan?
● Value for money – Canon will take care of everything that you need to make the most of your product – including installation, training and on-site services ● Fix period contracts - so you know the overall cost of the product and service and can budget easily over the lifetime of your investment experience | ● Help when you need it – with access to a call centre and helpdesk for support, advice and remote problem solving ● Maximum return on investment – as your hardware is well maintained and supported ● Comprehensive product cover – including all services parts and labour (subject to fair use) |
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