Easy Service Plan for imageFORMULA Scanners

When you buy an Easy Service Plan, you are assured premium support and protection for your Canon product. We offer a choice of unrivalled services in a range of preconfigured Easy Service Plan packs, from installation to repair and maintenance your product.

3 Year Exchange Service

The ideal way to minimise disruption to your business. If a fault develops customers can call the Canon support desk. If the query can’t be fixed over the phone, or remotely, we will arrange a replacement product, which will be new or as new and reconditioned. We aim to arrange delivery and pick up of the faulty product within 48 hours.

imageFORMULA scanners covered:

P-208IIP-215IIDR-F120
DR-C225/WDR-C130DR-C230
DR-M140DR-M160IIDR-M260
DR-M240ScanFront 330ScanFront 400

3 Year On-Site Next Day Service

In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.

imageFORMULA scanners covered:

ScanFront 400ScanFront 330DR-M1060
DR-6010CDR-6030CDR-G1100
DR-G1130DR-X10CCR-50
CR-120 seriesCR-150CR-150N
CR-135i II seriesCR-190i II series

Installation and Training Service – for network scanners

Get off to a perfect start. Arrange a qualified service engineer to come on-site to setup and install the scanner and includes user training on the operation of the device, scanning functions and security features.

imageFORMULA scanners covered:

ScanFront 400ScanFront 330

Installation Service – for departmental, low- and mid-volume production scanners

Get up and running quickly with a hassle free installation that includes basic training so users can get started scanning as soon as possible.

imageFORMULA scanners covered:

DR-M1060DR-6010CDR-6030C
DR-G1100DR-G1130DR-X10C
CR-50CR-120 seriesCR-150
CR-150NCR-135i II seriesCR-190 series

Why should I purchase an Easy Service Plan?

● Value for money – Canon will take care of everything that you need to make the most of your product – including installation, training and on-site services
● Fix period contracts - so you know the overall cost of the product and service and can budget easily over the lifetime of your investment experience

● Help when you need it – with access to a call centre and helpdesk for support, advice and remote problem solving
● Maximum return on investment – as your hardware is well maintained and supported
● Comprehensive product cover – including all services parts and labour (subject to fair use)