How we work is changing, and with it, so is the role of the IT team. Remote and hybrid working are certainly not new concepts, but over the last few years they have dramatically increased. In fact, according to our recent research, 50% of respondents said their organisation is headed towards some kind of hybrid working set-up and just 33% are going to be entirely office-based. In a short space of time, hybrid working policies have shifted from relatively unusual, to the new status quo.
For IT teams, this means a dramatic shift in how they approach technology strategy and investment. Businesses have long been aware of the benefits of shifting their organisation away from traditional on-premises, owned technologies. But having a significant proportion of the workforce offsite, has provided a new appetite for flexible technologies; the pandemic accelerated CIOs’ interest in the cloud.
Gartner also concludes that the demands of supporting a hybrid workforce are driving a huge rise in investment for infrastructure-as-a-service and desktop-as-a-service, which rose 38.5% and 67.7% respectively in 2021. This rapid rise reflects how cloud-based as-a-service models are coming to be viewed as the antidote to ongoing uncertainty and the challenges of remote management for IT teams.