The onset of the pandemic forced organisations into an unexpected experiment in remote working. Yet, despite the suddenness of the disruption, many organisations demonstrated their ability to adapt quickly to change, even if remote working wasn’t in their immediate plans. Ultimately at the heart of this success was technology, which has completely transformed what is possible for how we work: If national lockdowns had happened just five years ago, businesses would likely have faced much more severe disruption.
For many leaders of organisations, the past years have had a significant impact on shaping their strategy for the future, providing the perfect case study that work does not have to be tied to one location.
But hybrid working represents just one part of a wider conversation about adaptability. It wasn’t just that companies with the right tools adjusted quickly to remote working specifically, it’s that they were able to adapt to any change more quickly, because their business model was more resilient to the unexpected.