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PIXMA PRO-1

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PIXMA PRO-1

PIXMA PRO-1

FAQ ID: 8201085900
Last modified: 27-Oct-11


FAQ: Paper Does Not Feed Properly

Helpful Information:

Solution:


Check 1: Confirm the paper source setting

  • Switching the Paper Source to Match the Purpose

In this printer, there are two paper sources, a manual feed tray and a rear tray.
You can facilitate printing by selecting a paper source setting that matches your media type or purpose.
The procedure for setting paper source is as follows:
You can also set the paper source on the Quick Setup tab.
1. Open the printer driver setup window.
2. Select the media type
Select the type of paper loaded in the printer from the Media Type list on the Main tab.

REFERENCE
  • When Other Glossy Paper (Margin 35), Fine Art "Photo Rag", Fine Art "Museum Etching", Other Fine Art Paper 1, or Other Fine Art Paper 2 is selected for Media Type on the Main tab, select Art XX (Margin 35) from the Page Size list.

3. Select the paper source
From the Paper Source list, select the paper source that matches your purpose.

Manual Feed
Paper is supplied from the manual feed tray in the back.


IMPORTANT
  • When A5, B5, 4"x6" 10x15cm, 4"x8" 101.6x203.2mm, 5"x7" 13x18cm, L 89x127mm, 2L 127x178mm, Hagaki 100x148mm, Hagaki 2 200x148mm, Wide 4"x7.1" 101.6x180.6mm, or Custom... is selected for Page Size on the Page Setup tab, paper cannot be supplied from the manual feed tray in the back.
  • When Plain Paper, Hagaki A, Ink Jet Hagaki, or Hagaki is selected for Media Type on the Main tab, paper cannot be supplied from the manual feed tray in the back.

Rear Tray
Paper is fed from the rear tray.


IMPORTANT
  • When 14"x17" 36x43cm is selected for Page Size on the Page Setup tab, paper cannot be supplied from the rear tray.
  • When Fine Art "Museum Etching" is selected for Media Type on the Main tab, paper cannot be supplied from the rear tray.

4. Complete the setup.
Click OK.
When you execute print, the printer uses the specified paper source to print the data.

Check 2: Make sure of the following when you load paper

  • Always load the paper in portrait orientation, regardless of the printing orientation.
  • When you load the paper, load the paper with the print side facing UP and slide the Paper Guides to align with the both sides of the paper.

-> [ Loading Paper ]
In the Rear Tray:
  • When loading two or more sheets of paper, flip through the paper before loading.


  • When loading two or more sheets of paper, align the edges of the sheets before loading.
  • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.

In the Manual Feed Tray:
When you load the paper, load one sheet at a time. When you print continuously, set the next paper after the last one is finished printing.

Check 3: Check to see if the paper you are printing on is not too thick or curled

-> [ Check 3: Load the paper after correcting its curl ]

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.

  • Folded, curled, or wrinkled paper
  • Damp paper
  • Paper that is too thin

- Rear Tray: Less than 17 lb / 64 g/m2
- Manual Feed Tray: Less than 4 mil / 0.1 mm
  • Paper that is too thick

- Rear Tray: More than 28 lb / 105 g/m2 (plain paper except for Canon genuine paper)
* However, you can use non-Canon genuine specialty paper that is up to 53 lb / 200 g/m2.
See [ Non-Canon genuine specialty paper ].
- Manual Feed Tray: More than 23.6 mil / 0.6 mm in thickness or more than 93 lb / 350 g/m2 in weight
  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
  • Picture postcards
  • Postcards affixed with photos or stickers
  • Envelopes
  • Any type of paper with holes
  • Paper that is not rectangular
  • Paper bound with staples or glue
  • Paper with adhesives
  • Paper decorated with glitter, etc.
  • Do not use the following types of Canon genuine paper. Glossy Photo Paper "Everyday Use" GP-501, Photo Paper Glossy GP-502, Fine Art Paper Premium Matte FA-PM1, High Resolution Paper HR-101N, and T-Shirt Transfers TR-301

Media Types You Cannot Use

Check 4: Make sure if the paper weight is suitable for use with the printer

Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.

Media Types

Commercially available papers

  • Plain Paper (including recycled paper)

- Media type settings -
Printer driver: Plain Paper
- Paper load limit -
Rear Tray: Approx. 150 sheets (14" x 17" / 36 x 43 cm paper cannot be loaded.)
- Paper Output Tray load limit -
Approx. 50 sheets

REFERENCE
  • Feeding this paper from the Manual Feed Tray can damage the printer. Always load in the Rear Tray.
  • Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half (100% recycled paper can be used).

Canon genuine papers
Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the page sizes available for each Canon genuine paper, visit our website.


REFERENCE
  • The Model Number of Canon genuine paper is shown in brackets.
  • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

For printing photos:

  • Photo Paper Pro Platinum <PT-101>

- Media type settings -
Printer driver: Photo Paper Pro Platinum

  • Photo Paper Plus Glossy II <PP-201>

- Media type settings -
Printer driver: Photo Paper Plus Glossy II

  • Photo Paper Plus Semi-gloss <SG-201>

- Media type settings -
Printer driver: Photo Paper Plus Semi-gloss

  • Matte Photo Paper <MP-101>

- Media type settings -
Printer driver: Matte Photo Paper
- Paper load limit -
Rear Tray:
1 sheet for A3+ (13" x 19" / 33 x 48 cm) and 10" x 12" / 25 x 30 cm
10 sheets for A3, A4, Letter (8.5" x 11" / 22 x 28 cm), 5" x 7" / 13 x 18 cm, and 8" x 10" / 20 x 25 cm
20 sheets for 4" x 6" / 10 x 15 cm
(14" x 17" / 36 x 43 cm paper cannot be loaded.)
Manual Feed Tray:
1 sheet (4" x 6" / 10 x 15 cm paper and 5" x 7" / 13 x 18 cm paper cannot be loaded.*1)
- Paper Output Tray load limit -
We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.
*1 Feeding this size of paper from the Manual Feed Tray can damage the printer. Always load in the Rear Tray.

REFERENCE
  • When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time (except for Matte Photo Paper <MP-101>).

  • Fine Art Paper "Photo Rag" <FA-PR1>

- Media type settings -
Printer driver: Fine Art "Photo Rag"
- Paper load limit -
Rear Tray: 1 sheet
Manual Feed Tray: 1 sheet

  • Fine Art Paper "Museum Etching" <FA-ME1>*2

- Media type settings -
Printer driver: Fine Art "Museum Etching"
- Paper load limit -
Manual Feed Tray: 1 sheet
- Paper Output Tray load limit -
We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.
*2 Feeding this paper from the Rear Tray can damage the printer. Always load in the Manual Feed Tray.

REFERENCE
  • You cannot print in the 1.38 inches / 35 mm margin on the top and bottom edges according to the direction of printing. Select Art A4 (Margin 35), Art Letter (Margin 35), Art A3 (Margin 35), or Art A3+ (Margin 35) in Printer Paper Size according to the size you are using.

For creating your own prints:

  • Photo Stickers <PS-101>

- Media type settings -
Printer driver: Photo Paper Plus Glossy II
- Paper load limit -
Rear Tray: 1 sheet
- Paper Output Tray load limit -
We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

REFERENCE
  • Feeding this paper from the Manual Feed Tray can damage the printer. Always load in the Rear Tray.
  • You can easily specify print settings with Easy-PhotoPrint EX provided on the Setup CD-ROM. Install it on your computer.

Non-Canon genuine specialty paper


REFERENCE
  • Other than Canon genuine specialty paper, alternative paper types listed on our website may provide better quality printing. For more information about the alternative paper, visit our website. Information regarding the alternative paper is updated on an irregular basis. And alternative products may change without prior announcement.

  • Paper with texture of drawing paper

- Media type settings -
Printer driver: Other Fine Art Paper 1*1 *2 or Other Fine Art Paper 2*1 *2
- Paper source -
Rear Tray: 1 sheet*3
Manual Feed Tray: 1 sheet

  • Paper with glossy surface

- Media type settings -
Printer driver: Other Glossy Paper (Margin 35)*1 *2 or Other Glossy Paper
- Paper source -
Rear Tray: 1 sheet*3
Manual Feed Tray: 1 sheet
*1 You cannot print in the 1.38 inches / 35 mm margin on the top and bottom edges according to the direction of printing.
Select Art A4 (Margin 35), Art Letter (Margin 35), Art A3 (Margin 35), or Art A3+ (Margin 35) in Printer Paper Size according to the size you are using.
For details on the printable area, refer to [ Printing Area ].
*2 Full-page borderless printing is not available.
*3 You can use paper that is up to 53 lb / 200 g/m2.

Page Sizes

You can use the following page sizes.

REFERENCE
  • You can load paper of the following sizes in the Rear Tray. A3+ (13" x 19" / 33 x 48 cm), A3, B4, A4, B5, A5, Letter (8.5" x 11" / 22 x 28 cm), Legal (8.5" x 14" / 22 x 36 cm), 11" x 17" / 279.4 x 431.8 mm (Tabloid), Wide (4" x 7.1" / 101.6 x 180.6 mm), 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, 8" x 10" / 20 x 25 cm, and 10" x 12" / 25 x 30 cm
  • You can load paper of the following sizes in the Manual Feed Tray. A3+ (13" x 19" / 33 x 48 cm), A3, B4, A4, Letter (8.5" x 11" / 22 x 28 cm), Legal (8.5" x 14" / 22 x 36 cm), 11" x 17" / 279.4 x 431.8 mm (Tabloid), 8" x 10" / 20 x 25 cm, 10" x 12" / 25 x 30 cm, and 14" x 17" / 36 x 43 cm

Standard sizes:

  • Letter (8.50 x 11.00 inches / 215.9 x 279.4 mm)
  • Legal (8.50 x 14.00 inches / 215.9 x 355.6 mm)
  • 11" x 17" / 279.4 x 431.8 mm (11.00 x 17.00 inches / 279.4 x 431.8 mm)
  • A5 (5.83 x 8.27 inches / 148.0 x 210.0 mm)
  • A4 (8.27 x 11.69 inches / 210.0 x 297.0 mm)
  • A3 (11.69 x 16.54 inches / 297.0 x 420.0 mm)
  • A3+ (12.95 x 19.02 inches / 329.0 x 483.0 mm)
  • B5 (7.17 x 10.12 inches / 182.0 x 257.0 mm)
  • B4 (10.12 x 14.33 inches / 257.0 x 364.0 mm)
  • 4" x 6" / 10 x 15 cm (4.00 x 6.00 inches / 101.6 x 152.4 mm)
  • 4" x 8" / 101.6 x 203.2 mm (4.00 x 8.00 inches / 101.6 x 203.2 mm)
  • 5" x 7" / 13 x 18 cm (5.00 x 7.00 inches / 127.0 x 177.8 mm)
  • 8" x 10" / 20 x 25 cm (8.00 x 10.00 inches / 203.2 x 254.0 mm)
  • 10" x 12" / 25 x 30 cm (10.00 x 12.00 inches / 254.0 x 304.8 mm)
  • 14" x 17" / 36 x 43 cm (14.00 x 17.00 inches / 355.6 x 431.8 mm)
  • L (3.50 x 5.00 inches / 89.0 x 127.0 mm)
  • 2L (5.00 x 7.01 inches / 127.0 x 178.0 mm)
  • Hagaki (3.94 x 5.83 inches / 100.0 x 148.0 mm)
  • Hagaki 2 (7.87 x 5.83 inches / 200.0 x 148.0 mm)
  • Wide (4.00 x 7.11 inches / 101.6 x 180.6 mm)
  • Art Letter (Margin 35) (8.50 x 11.00 inches / 215.9 x 279.4 mm)
  • Art A4 (Margin 35) (8.27 x 11.69 inches / 210.0 x 297.0 mm)
  • Art A3 (Margin 35) (11.69 x 16.54 inches / 297.0 x 420.0 mm)
  • Art A3+ (Margin 35) (12.95 x 19.02 inches / 329.0 x 483.0 mm)

Non-standard sizes:
You can also specify a custom size within the following range.

  • Minimum size:

3.50 x 5.00 inches / 89.0 x 127.0 mm (Rear Tray)
8.00 x 10.00 inches / 203.2 x 254.0 mm (Manual Feed Tray)
  • Maximum size:

12.95 x 26.61 inches / 329.0 x 676.0 mm (Rear Tray)
14.00 x 23.00 inches / 355.6 x 584.2 mm (Manual Feed Tray)

Paper Weight / Thickness

Rear Tray:
From 17 lb / 64 g/m2 to 28 lb / 105 g/m2 (plain paper except for Canon genuine paper)
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.
However, you can use non-Canon genuine specialty paper that is up to 53 lb / 200 g/m2.
Refer to [ Non-Canon genuine specialty paper ] within this webpage.

Manual Feed Tray:
From 4 mil / 0.1 mm to 23.6 mil / 0.6 mm (up to 93 lb / 350 g/m2)
Do not use paper thicker or heavier than this, as it could jam in the printer.

Notes on Paper for Full-page Borderless Printing

  • Duplex printing is not available for full-page borderless printing.
  • You cannot use A5, B5, B4, 11" x 17" / 279.4 x 431.8 mm (Tabloid), and Legal-sized paper, or plain paper and art paper for full-page borderless printing.

* For information on the non-Canon genuine specialty paper for full-page borderless printing, Refer to [ Non-Canon genuine specialty paper ] within this webpage.

Media Types You Can Use

Check 5: Make sure that there are not any foreign objects in the Rear Tray or Manual Feed Tray


If the paper tears in the Rear Tray or the Manual Feed Tray, see [ Paper Jams ] to remove it.
If there are any foreign objects in the Rear Tray or Manual Feed Tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.


REFERENCE
  • If the Feed Slot Cover is opened, close it slowly.

Check 6: Make sure that the Inner Cover is closed completely

Paper does not feed properly if the Inner Cover is even slightly open.


REFERENCE
  • The Inner Cover is not present depending on the country or region of purchase.

Cautions When Printing on the Disc Label

  • Be sure to use the Disc Tray supplied with this printer. It has an "H" on the upper side.
  • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable.
  • Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface.
  • Remove any dirt from the Disc Tray before placing printable discs on the Disc Tray. Loading discs in a dirty Disc Tray may scratch the recording surface of the discs.
  • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • Do not attach the Disc Tray while the printer is in operation.
  • Do not remove the Disc Tray while printing on printable discs. Doing so may damage the printer, the Disc Tray, or the disc.
  • Do not get dirt or scratches on the reflectors of the Disc Tray. The printer may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the Disc Tray become dirty, wipe the reflector clean with a soft, dry cloth, taking care not to scratch the plate.
  • The Disc Tray may become dirty if software other than Easy-PhotoPrint EX is used.
  • Always use the supplied 3.15 inches / 8 cm Disc Adapter when printing on 3.15 inches / 8 cm printable discs.
  • Always close the Inner Cover after printing on printable discs.

Items to Prepare

The following items are needed to print onto the printable disc:

  • Disc Tray


"H" is on the upper side.

  • 3.15 inches / 8 cm Disc Adapter


Needed only when printing on 3.15 inches / 8 cm printable discs.
Attached to the Disc Tray when shipped.

  • Printable Discs

Obtain a 4.72 inches / 12 cm or 3.15 inches / 8 cm printable disc with a label surface compatible with inkjet printing.
A "printable disc" differs from regular BD/DVD/CDs in that its label surface has been specially processed to be printed on by an inkjet printer.

Attaching the Disc Tray


IMPORTANT
  • Do not attach the Disc Tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer.
  • If paper is loaded on the Manual Feed Tray, remove it before printing.

1. Open the Paper Output Tray (A) slowly.

2. Open the Inner Cover (B).


3. Place the printable disc on the Disc Tray.


IMPORTANT
  • Make sure that there is no dirt on the Disc Tray before placing a printable disc on the Disc Tray.
  • When placing a printable disc on the Disc Tray, do not touch the printing surface of the disc or the reflectors (C) on the Disc Tray.

  • 4.72 inches / 12 cm printable disc:

(1) Place the printable disc on the Disc Tray with the printable surface facing up.

  • 3.15 inches / 8 cm printable disc:

(1) Align the protrusions on both edges of the 3.15 inches / 8 cm Disc Adapter with indentations on the Disc Tray.

(2) Place the 3.15 inches / 8 cm printable disc on the Disc Tray with the printing surface facing up.

4. Attach the Disc Tray to the printer.


IMPORTANT
  • Do not attach the Disc Tray while the printer is in operation (The POWER lamp is flashing).


REFERENCE
  • The printer may eject the Disc Tray while it is preparing for printing. In this case, wait until the POWER lamp stops flashing and stays lit, then follow the on-screen instructions to attach the Disc Tray again.

5. Insert the Disc Tray straight until the arrow ( ) on the Inner Cover is almost aligned with the arrow ( ) on the Disc Tray.

(D) Keep the Disc Tray level when inserting it.
(E) Align the arrow ( ) on the Disc Tray with the arrow ( ) on the Inner Cover.


IMPORTANT
  • Do not insert the Disc Tray beyond the arrow ( ) on the Inner Cover.

Removing the Disc Tray

1. Pull out the Disc Tray.

2. Close the Inner Cover.


IMPORTANT
  • If the Inner Cover is opened, you cannot print on paper as it will not feed properly. Make sure that the Inner Cover is closed.



3. Remove the printable disc from the Disc Tray.


IMPORTANT
  • Do not touch the printing surface when removing the disc from the Disc Tray.


REFERENCE
  • Dry the printing surface sufficiently before removing the disc. If you see printing on the Disc Tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried.

  • 4.72 inches / 12 cm printable disc:

(1) Remove the printable disc from the Disc Tray.

  • 3.15 inches / 8 cm printable disc:

(1) Remove the 3.15 inches / 8 cm Disc Adapter from the Disc Tray.

(2) Remove the 3.15 inches / 8 cm printable disc from the Disc Tray.

- Storing the Disc Tray
When you do not use the Disc Tray, keep it in the Disc Tray Storage Compartment located under the Top Cover.


IMPORTANT
  • The Disc Tray cannot be used if it becomes warped. Be sure to keep the Disc Tray on a flat place.

Printing Disc Labels and Case Covers

You can print your own disc labels and case covers using your favorite photos.

IMPORTANT
Do not set the disc tray until a message prompting you to load a printable disc appears. Loading a printable disc while the machine is operating may damage the machine.


Steps

1. Start Easy-PhotoPrint EX.

2. Click Disc Label/Case Cover from Menu.
The Page Setup screen appears.

3. Set Print Type, Target Item or Paper Size, etc. in the General Settings section.


REFERENCE
  • See Help on the target item and paper size that can be selected.
  • In the Layout Option dialog box, you can select whether to place all the inserted images on one page or to determine the number of pages automatically according to the number of inserted images. To display the Layout Option dialog box, click Layout Option....

4. Select the theme and the layout you want to use from Theme in Sample Layout.

5. If you want to change the layout, click Layout....
The Change Layout dialog box appears.


REFERENCE
The layouts that can be selected may vary depending on the Print Type or Target Item.

6. If you want to change the background, click Background....
The Change Background dialog box appears.
In the Change Background dialog box, you can paint the background in a single color or paste an image file to it.

7. Click Select Images in the step button area on the left side of the screen.
The Select Images screen appears.

8. Select the folder that contains the image you want to print from the Folder Tree area.
The images in the folder will be displayed as thumbnails (miniatures).


IMPORTANT
If Easy-PhotoPrint EX is started from another application (MP Navigator EX), the Folder Tree area will not be displayed.
The images selected in MP Navigator EX will be displayed as thumbnails.

REFERENCE
  • You can also use still images captured from videos.
  • You can also use images downloaded from photo sharing sites on the Internet.

9. Select the image(s) you want to print, and click (Import to Inside Pages).
The selected image(s) is (are) displayed in the selected image area.
You can also select the image(s) you want to print by dragging it (them) into the selected image area.


REFERENCE
To delete an image in the selected image area, select the image you want to delete and click (Delete Imported Image).
To delete all images from the selected image area, click (Delete All Imported Images).

10. Click Edit in the step button area on the left side of the screen.
The Edit screen appears.

11. Edit your disc label/case cover if necessary.


IMPORTANT
The edit information will be discarded if you exit Easy-PhotoPrint EX without saving the edited disc label/case cover. It is recommended that you save the item if you want to edit it again.

REFERENCE
When Printable Disc is selected for Print Type in the Page Setup screen, (Adjust Print Area) appears. In the Adjust Print Area dialog box that appears by clicking it, you can adjust the print area of disc label to print.

12.Click Print Settings in the step button area on the left side of the screen.
The Print Settings screen appears.

13. Set Media Type, Paper Source, etc. according to the printer and paper to be used.


REFERENCE
  • When Printable Disc is selected for Print Type in the Page Setup screen, only Disc tray will be selectable for Paper Source.
  • When Printable Disc is selected for Print Type in the Page Setup screen, Print Position... appears. In the Adjust Print Position dialog box that appears by clicking it, you can adjust the print position on the disc label.
  • The media types may vary depending on the printer and the print type.
  • The paper sources may vary depending on the printer and the media type.
  • You can set a custom print quality level in the Print Quality Settings dialog box. To display the Print Quality Settings dialog box, select Custom for Print Quality and click Quality Settings....
  • You can specify the print range in the Print Settings dialog box. To display the Print Settings dialog box, click Advanced....

14. Click Print in the step button area on the left side of the screen.


REFERENCE
  • When Case Cover is selected for Print Type in the Page Setup screen, crop marks (reference lines for trimming the image to its final size) are printed on the four corners of the print area. After printing, trim along the crop marks.

Crop marks may not be printed depending on the selected target item and paper size.

  • You can correct or enhance the selected image before printing.
  • See Help for details on each screen.

Printing Labels on Discs Directly

You can print labels on printable discs.
If you want to edit the details, return to Menu and select Disc Label/Case Cover. Refer to [ Printing Disc Labels and Case Covers ] within this webpage, for details.

IMPORTANT
Do not set the disc tray until a message prompting you to load a printable disc appears. Loading a printable disc while the machine is operating may damage the machine.

1. Make sure that the machine is turned on.

2. Start Easy-PhotoPrint EX.

3. Click Photo Print from Menu.
The Select Images screen appears.


IMPORTANT
The thumbnails (reduced images) displayed in the screen may appear as follows:
- A black line appears along an edge of the image.
- An edge of the image appears cropped.
However, such images will be displayed normally when enlarged or previewed, and print results will not be affected.

4. Select the folder that contains the image you want to print from the Folder Tree area.
The images in the folder will be displayed as thumbnails (miniatures).


IMPORTANT
If Easy-PhotoPrint EX is started from another application (MP Navigator EX, ZoomBrowser EX or Digital Photo Professional), the Folder Tree area will not be displayed.
The images selected in the application will be displayed as thumbnails.

REFERENCE
  • You can also use still images captured from videos.
  • You can also use images downloaded from photo sharing sites on the Internet.

5. Click the image you want to print.
The number of copies appears as "1" below the clicked image, while the selected image itself will appear in the selected image area.


REFERENCE
  • To delete an image in the selected image area, select the image you want to delete and click (Delete Imported Image).

To delete all images from the selected image area, click (Delete All Imported Images).
  • To print two or more copies of an image, click (Up arrow) until the number of copies you want is reached. To reduce the number of copies shown in the box, click (Down arrow).

6. Click Select Paper in the step button area on the left side of the screen.
The Select Paper screen appears.

7. Set the Printer in the Select Paper screen.

8. Select Printable Disc for Paper Size.
Set the Media Type according to the printable disc to be used.


REFERENCE
When Printable Disc is selected for Paper Size, only Disc tray will be selectable for Paper Source.

9. Click Layout/Print.
The Layout/Print screen appears.

10. Select a layout you want to use.

11. Enter the title(s) and specify the details of the layout in Advanced.


REFERENCE
Items that can be set may vary depending on the selected layout.

12. Click Print.
Follow the message to load a printable disc, then start printing.
Printing starts from the top of the image displayed in Preview.


REFERENCE
  • You can adjust the printing position on the printable disc in the Adjust dialog box. To display the Adjust dialog box, click (Adjust Print Area/Print Position).
  • You can specify advanced Photo Print settings (number of copies, print quality, etc.) in the Preferences dialog box. To display the Preferences dialog box, click (Settings) or select Preferences... from the File menu.

Printing a Disc Label

Check 7: Clean the Paper Feed Roller


REFERENCE
  • Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

Windows

1. Make sure that the power is turned on.

2. Open the Paper Output Tray gently, and pull out the Output Tray Extension.


IMPORTANT
  • If the Inner Cover is open, close it.

* The Inner Cover is not present depending on the country or region of purchase.

3. Open the printer driver setup window.

4. Select Roller Cleaning.
(1) Click the Maintenance tab.
(2) Click Roller Cleaning.

(3) Select the paper source to clean (Rear Tray or Manual Feed Tray).
(4) Click OK.

If you selected Manual Feed Tray in (3), go to step 6.

5. Clean the Paper Feed Roller without paper.
(1) Follow the message to remove paper in the Rear Tray.
(2) Click OK.
The Paper Feed Roller will rotate as it is cleaned.

6. Clean the Paper Feed Roller with paper.

- When Rear Tray is selected in (3) of step 4:
(1) Make sure that the Paper Feed Roller has stopped rotating, then follow the message to load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Click OK.
The printer starts cleaning.
The cleaning will be completed after the paper is ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.
(3) When the completion message appears, click OK.

If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power, disconnect the power plug, then wipe the Paper Feed Roller parts (the large Paper Feed Roller in the center and three rollers on each side of it) (A) located in the Rear Tray with a moistened cotton swab or the like. Do not touch the Paper Feed Roller (B) with your fingers. Wipe the Paper Feed Roller parts with a cotton swab while turning the shaft (C) with your fingers.

After cleaning the Paper Feed Roller parts with a cotton swab, turn on the power and repeat the procedure from step 1 to clean the Paper Feed Roller.
If the problem is not resolved after cleaning the Paper Feed Roller as described above, contact the service center.

- When Manual Feed Tray is selected in (3) of step 4:
(1) Confirm the message and click OK.
(2) Follow the message to load a sheet of A4 or Letter-sized plain paper in the Manual Feed Tray.
(3) Click OK.
The printer starts cleaning.
Do not perform any other operations during the cleaning of the Paper Feed Roller.
(4) Repeat the procedures of (2) and (3) two more times.
The cleaning will be completed after being performed three times.
(5) When the completion message appears, click OK.
If the problem is not resolved after cleaning the Paper Feed Roller as described above, contact the service center.

Macintosh

1. Make sure that the power is turned on.

2. Open the Paper Output Tray gently, and pull out the Output Tray Extension.


IMPORTANT
  • If the Inner Cover is open, close it.

* The Inner Cover is not present depending on the country or region of purchase.

3. Open the Canon IJ Printer Utility.

4. Select Roller Cleaning.
(1) Make sure that Cleaning is selected in the pop-up menu.
(2) Click Roller Cleaning.

(3) Select the paper source to clean (Rear Tray or Manual Feed Tray).
(4) Click OK.

If you selected Manual Feed Tray in (3), go to step 6.

5. Clean the Paper Feed Roller without paper.
(1) Follow the message to remove paper in the Rear Tray.
(2) Click OK.
The Paper Feed Roller will rotate as it is cleaned.

6. Clean the Paper Feed Roller with paper.

- When Rear Tray is selected in (3) of step 4:
(1) Make sure that the Paper Feed Roller has stopped rotating, then follow the message to load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Click OK.
The printer starts cleaning.
The cleaning will be completed after the paper is ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.

If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power, disconnect the power plug, then wipe the Paper Feed Roller parts (the large Paper Feed Roller in the center and three rollers on each side of it) (A) located in the Rear Tray with a moistened cotton swab or the like. Do not touch the Paper Feed Roller (B) with your fingers. Wipe the Paper Feed Roller parts with a cotton swab while turning the shaft (C) with your fingers.

After cleaning the Paper Feed Roller parts with a cotton swab, turn on the power and repeat the procedure from step 1 to clean the Paper Feed Roller.
If the problem is not resolved after cleaning the Paper Feed Roller as described above, contact the service center.

- When Manual Feed Tray is selected in (3) of step 4:
(1) Confirm the message and click OK.
(2) Follow the message to load a sheet of A4 or Letter-sized plain paper in the Manual Feed Tray.
(3) Click OK.
The printer starts cleaning.
Do not perform any other operations during the cleaning of the Paper Feed Roller.
(4) Repeat the procedures of (2) and (3) two more times.
The cleaning will be completed after being performed three times.
If the problem is not resolved after cleaning the Paper Feed Roller as described above, contact the service center.

Cleaning the Paper Feed Roller
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