How to connect the printer and router via wireless LAN

FAQ ID: 8202495300

Release date: 26 January 2015

Details

Before connecting this printer to the network, confirm the following two items, (A) and (B).

(A) Wireless router (supporting IEEE802.11b/g/n)
Your wireless router is the device that connects the network devices in your home (computer, printer, and so on) to the Internet and allows communication between those devices on your home network. A wireless router is necessary for the procedure described here. To use your printer over a wireless connection, your wireless router must already be set up.
(B) The computer to be used with the printer must be connected to the network.
In order to confirm whether the computer to be used with the printer is connected to the network, try to browse the Internet website from the computer.


ATTENTION
- Cautions regarding wireless LAN setup
  • For information regarding your wireless router's setup method and functionality, refer to its instruction manual or contact its manufacturer.
  • Regarding the setup method of the computer, refer to the instruction manual for the computer you are using, or contact its manufacturer.

Helpful Information

Solution


Standard setup connection

In most cases, you can use the printer in wireless connection using this setup method.


The environment necessary for the wireless connection

Before connecting this printer to the network, confirm the following two items, (A) and (B).

(A) Wireless router (supporting IEEE802.11b/g/n)
Your wireless router is the device that connects the network devices in your home (computer, printer, and so on) to the Internet and allows communication between those devices on your home network. A wireless router is necessary for the procedure described here. To use your printer over a wireless connection, your wireless router must already be set up.
(B) The computer to be used with the printer must be connected to the network.
In order to confirm whether the computer to be used with the printer is connected to the network, try to browse the Internet website from the computer.


ATTENTION
- Cautions regarding wireless LAN setup
  • For information regarding your wireless router's setup method and functionality, refer to its instruction manual or contact its manufacturer.
  • Regarding the setup method of the computer, refer to the instruction manual for the computer you are using, or contact its manufacturer.

1. Prepare for the "Cableless setup"

Before Starting Wireless Connection Setup


REFERENCE
Make sure that the printer is turned on.

1. Press the [ Setup ] button (A) on the printer.

2. Use the or button (B) to select [ Wireless LAN setup ].
Press the [ OK ] button.

3. Select [ Other setup ].
Press the [ OK ] button.

4. Select [ Cableless setup ].
Press the [ OK ] button.

Now, the printer is ready for wireless LAN connection in the "Cableless setup" method.
The connection between the printer and the wireless router is not yet complete. To complete the connection, a software install is necessary.
Install the software.

2. Install the Software (Windows)


IMPORTANT
  • Quit all applications before installation.
  • Log on using an administrator account.


REFERENCE
If the computer is equipped with a CD-ROM drive, you can use CD-ROM for installation.

  • Click [ Run Msetup4.exe ] on the AutoPlay screen, then click [ Yes ] or [ Continue ] on the User Account Control dialog box.

If the CD-ROM does not autorun:
Double-click [ (My) Computer ] > CDROM icon > [ MSETUP4.EXE. ]
Go to Step 5 and follow the instructions.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click Download. The setup file will be downloaded.

4. Double-click the downloaded .exe file.
The setup will start automatically. Follow the on-screen instructions to complete installation.

5. Click [ Next ].

6. Click [ Wireless LAN Connection ].

7. Click [ Connect via wireless router (recommended) ].

8. Click [ Next ].

9. Click [ Cableless setup ].


REFERENCE
When the .NET Framework screen appears, click [Yes].

10. Click [ Next ].


REFERENCE
  • Easy-WebPrint EX

Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

Follow any on-screen instructions to proceed with the software installation.

11. When the Setup Completion dialog box appears, click [ Complete ].

12. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

13. Click [ Exit ] to complete the installation.

Wireless LAN setup using "cableless setup" is now complete.

2. Install the Software (Mac OS X)


IMPORTANT
  • Quit all applications before installation.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click [ Download ]. The setup file will be downloaded.

4. Double-click the downloaded .dmg file.

5. Double-click the [ Setup ] icon.

6. Click [ Next ].

7. In the subsequent screen, enter the administrator name and password. Then click [ Install Helper ].

8. Click [ Next ].

9. Click [ Wireless LAN Connection ].

10. Click [ Connect via wireless router (recommended) ].

11. Click [ Next ].

12. Click [ Cableless setup ].

13. Click [ Next ].

Follow any on-screen instructions to proceed with the software installation.

14. Click [ Add Printer ].


REFERENCE
  • The alphanumeric characters after "Canon xxx series" is the machine’s Bonjour service name or MAC address.
  • If the machine is not detected, make sure of the following.

- The machine is turned on.
- The firewall function of any security software is turned off.
- The computer is connected to the wireless router.

15. Select [ Canon xxx series Canon IJ Network ] and click [ Add ].


ATTENTION
If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select [ Bonjour ] or [ Canon IJ Network ] in the [Add Printer] dialog.
If [ Bonjour ] is selected, remaining ink level messages may differ from those indicated by [ Canon IJ Network ].
Canon recommends you to use [Canon IJ Network] for printing.

16. Click [ Next ].

17. Click [ Next ].

- Important Information for the installation

  • If the Extended Survey Program screen appears


If you can agree to Extended Survey Program, click [ Agree ].
If you click [ Do not agree ], the Extended Survey Program will not be installed.
(This has no effect on the machine's functionality.)

  • When the Test Print window is displayed


Test printing will be performed to check the printer's operation.
Load plain paper into the printer and click [ Execute ].
After test printing, click [ Next ].
To skip test printing, click [ Next ] instead of [ Execute ].

18. Click [ Exit ] to complete the installation.
Remove the Setup CD-ROM and keep it in a safe place.

Wireless LAN setup using "cableless setup" is now complete.

How to connect the printer to a wireless router using "cableless setup"

WPS connection

Does your wireless router have WPS functionality?
Check if your wireless router has a WPS button.


REFERENCE
  • The WPS mark indicates that the wireless router bearing it has WPS functionality.


Wireless Setup Using WPS (Wi-Fi Protected Setup)

Before Starting Wireless Connection Setup


REFERENCE
Make sure that the printer is turned on.

1. Press the [ Setup ] button (A) on the printer.

2. Use the or button (B) to select [ Wireless LAN setup ].
Press the [ OK ] button.

3.

When the screen left above is displayed, go to the step 4.
When the screen right above is displayed, go to the step 5.

4. Press and hold the WPS button on the wireless router.

-> Go to 7.

5. Select [ WPS (Push button) ].
Press the [ OK ] button.

6. Press and hold the WPS button on the wireless router.


REFERENCE
For details on pressing the WPS button, refer to the wireless router manual.

7. Press the OK button on the printer within 2 minutes.


REFERENCE
If a different screen appears, see "If an Error Screen Appears" below in this page and follow the instructions there.

8. When the left screen appears, press the [ OK ] button.

Press the [ COPY ] button (C).


REFERENCE
If a different screen appears, see "If an Error Screen Appears" below in this page and follow the instructions there.

The wireless LAN setup using WPS is completed.
Install the software.
-> [ How to install the software from the Setup CD or from the Setup & Manual site (wireless LAN connection) ]

If an Error Screen Appears

  • Multiple wireless routers detected <See manual> appears


The screen appears when connections are being attempted from multiple wireless routers simultaneously. Wait for a while, then configure WPS settings again. Press the WPS button on only one wireless router.

  • Failed to connect <See manual> appears


The screen appears when an error occurs.
Check the wireless router settings, then configure WPS settings again.

  • Timeout error <See manual> appears


The screen appears when WPS setup was not completed within a specified time.
Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back on.

  • Cannot connect with WPS.

Set up a wireless connection manually.
->[ How to connect the printer to a wireless router using "cableless setup" ]

How to connect the printer to a wireless router via WPS

Applicable Models

  • PIXMA E484
  • PIXMA MX494
  • PIXMA MX495

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