Contact Us

Prior to contacting us, please view the popular topics below for helpful information that may assist you with your query.
You can also view our main web support area to access drivers, software, user manuals, firmware and FAQs.

Popular Topics

Contact Canon UK Support By Phone


Due to unseasonal high demand, we are currently experiencing longer than usual waiting times on the phone and delays in our ability to respond to your questions online. 
We apologise to all our customers for any inconvenience caused by these delays. and would ask for your patience please.  We are working hard to rectify the situation and improve response times as soon as we can.
Call us on:
+44 (0)207 660 0186
Available:

Monday - Friday

09:00 - 17:00

Calls charged at geographical local rates dependent on your call plan and service provider. For exact charges, please check with your service provider.

To assist us, please have the following information ready:


CPS (Canon Professional Services) Members

Contact CPS Priority Support 

Monday - Friday 08:30 - 17:00


  • Please have your CPS membership number ready

For more information about CPS membership please view our CPS page.

Contact By Email


Please complete each numbered section below in order, this is to ensure we collect as much information as possible.

Fields marked with a * are mandatory.

1. Your Product

50/50

2. Your System

3. Your Problem

50/50
4000/4000

4. Your Details

By submitting this form and providing your e-mail details, you are accepting the website’s Terms and Conditions and agree to Canon Customer Support contacting you by e-mail. If you do not agree with this, please use the Telephone support option.

Please note, any information supplied on the form above will be used solely to resolve your query. Any personal details supplied on the form will not be used for marketing purposes or to inform you of other products and services that may be of interest to you.

Important Notice!

Some Internet Service Providers may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry, we recommend that you add donotreply@support.canon-europe.com to your address book.