Operating System Information
Canon understands that our customers may often choose to upgrade their existing operating systems and technologies which may have been supporting previously purchased Canon products.
Before doing so, Canon always recommends that our customers consider whether or not their Canon product will continue to function with the new intended upgraded operating system.
In general, at the point of the launch of each new operating system, Canon will have already determined exactly which products will be supported and this will be communicated via our support websites.
Canon takes those decisions in the knowledge that the production of drivers and software support comes at a direct financial cost. So, while Canon certainly respects our customer’s choice to decide to upgrade technologies, Canon cannot guarantee that older Canon products will continue to be supported by the new operating system.
Please note, Canon recommends that you check the compatibility status of your product before you upgrade your operating system.
Mac OS X Compatibility
To view the compatibility of your product with your Mac OS X operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.
To view the compatibility of your product with your Windows operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.
Windows 10 Devices Running Snapdragon Announcement
A number of Canon products that support Windows 10 do not support Windows 10 devices running snapdragon.
To check if your system is running Snapdragon please check under ‘System’ for ‘64-bit Operating System, ARM-based processor’ or ‘32-bit Operating System, ARM-based processor’ if this is listed it means Snapdragon is installed. You can access this menu by selecting ‘Control Panel’ > ‘All Control Panel Items’ > ‘System’.
The products that are not compatible are listed below -
The following PIXMA products are not compatible with Windows 10 Snapdragon.
|PIXMA iP3640||PIXMA iP3650||PIXMA PRO-1000||PIXMA G1400|
|PIXMA G1500||PIXMA G1410||PIXMA MX7600||PIXMA G2400|
|PIXMA G2500||PIXMA G2410||PIXMA TS3140||PIXMA TS3150|
|PIXMA TS3151||PIXMA E3140||PIXMA TS5140||PIXMA TS5150|
|PIXMA TS5151||PIXMA TS6140||PIXMA TS6150||PIXMA TS6151|
|PIXMA TS8140||PIXMA TS8150||PIXMA TS8151||PIXMA TS8152|
|PIXMA TS9140||PIXMA TS9150||PIXMA TS9155||PIXMA TR7540|
|PIXMA TR7550||PIXMA TR8540||PIXMA TR8550|
All CanoScan products are not compatible with Windows 10 Snapdragon.
imagePROGRAF (large format printers) products
All imagePROGRAF (large format printers) products are not compatible with Windows 10 Snapdragon.
Windows 10 S Information
Windows 10 S is a version of Windows 10 that focuses on security and only applications from the Windows store can be installed on machines running Windows 10 S.
The majority of Canon products that are compatible with Windows 10 have a basic driver that is already installed within Windows 10 S, however there is a selection of products that do not have this option available and as a result are not compatible with Windows 10 S. For more detailed information regarding Windows 10 S, please visit the Microsoft Windows 10 S page.
The products that are not compatible with Windows 10 S are listed below -
The following PIXMA products are not compatible with Windows 10 S -
|PIXMA G1400||PIXMA G1500||PIXMA G2400||PIXMA G2500|
|PIXMA iP1100||PIXMA iP1180||PIXMA iP3600||PIXMA iX4000|
|PIXMA iX5000||PIXMA MX7600||PIXMA PRO-1000|
The following i-SENSYS products are not compatible with Windows 10 S -
|i-SENSYS LBP Series
|i-SENSYS LBP151dw||i-SENSYS LBP251dw||i-SENSYS LBP252dw||i-SENSYS LBP253x|
|i-SENSYS LBP6030||i-SENSYS LBP6030B||i-SENSYS LBP6030w||i-SENSYS LBP6230dw|
|i-SENSYS LBP7100Cn||i-SENSYS LBP7110Cw|
|i-SENSYS MF Series
|i-SENSYS MF211||i-SENSYS MF212w||i-SENSYS MF226dn||i-SENSYS MF229dw|
|i-SENSYS MF231||i-SENSYS MF232w||i-SENSYS MF237w||i-SENSYS MF244dw|
|i-SENSYS MF247dw||i-SENSYS MF249dw||i-SENSYS MF411dw|
|i-SENSYS MF418x||i-SENSYS MF512x||i-SENSYS MF515x|
|i-SENSYS MF628Cw||i-SENSYS MF724Cdw||i-SENSYS MF728Cdw||i-SENSYS MF729Cx|
|i-SENSYS MF3010||i-SENSYS MF8230Cn||i-SENSYS MF8280Cw||i-SENSYS MF8540Cdn|
|i-SENSYS MF8550Cdn||i-SENSYS MF8580Cdn|
|i-SENSYS FAX-L100||i-SENSYS FAX-L150||i-SENSYS FAX-L170||i-SENSYS FAX-L250|
The following imageRUNNER products are not compatible with Windows 10 S -
|imageRUNNER 1435||imageRUNNER 1435i||imageRUNNER 1435iF||imageRUNNER 1435P|
|imageRUNNER 2204||imageRUNNER 2204F||imageRUNNER 2204N||imageRUNNER C1225|
|imageRUNNER C1225iF||imageRUNNER C1325iF||imageRUNNER C1335iF||imageRUNNER C1335iFC|
imagePROGRAF (large format printers) products
All imagePROGRAF (large format printers) products are not compatible with Windows 10 S.
PIXMA Printers and All-In-Ones, Scanners, i-SENSYS Laser Printers and All-In-Ones, Laser Fax Machines & Personal Copiers
Canon currently only provides support for PIXMA products and the Linux operating system by providing basic drivers in a limited amount of languages.
These basic drivers may not encompass the full range of functionalities for all printer and all-in-one products but they will allow basic printing and scanning operation.
Linux drivers are not supplied as part of Canon’s installation CD-ROM and these are instead made available via our support area. Please select your product and filter the results based on language and operating system.
Canon does not offer specific after care support for Linux related issues beyond the provision of the initial drivers.