How should HR departments approach their digital transformation journey?
In an ideal world, digital transformation would be completed in a single project, with departments all working to meet the same set of goals. In reality, transformation is not a linear process and businesses are unlikely to see all departments reaching milestones at the same rate, let alone have the budgets required to fund such wholesale change. With HR typically being one of the least digitally-transformed departments in any business, it’s important to be realistic.
Many businesses do feel under pressure to digitally transform rapidly, but taking a ‘big bang’ approach and trying to overhaul the department at once is more likely to end in failure, particularly for HR which is often heavily dependent on manual processes. Ultimately the starting point is to assess current digital maturity. Working with an expert partner can help businesses do this, and then effectively map out and execute their digital transformation journey.