My Easy Service Plan

Thank you for purchasing your Easy Service Plan. Please ensure that you read the full terms and conditions, and register your plan pack within 90 days of the purchase date of the product.


[MASTER] Picture_terms

[MASTER] Picture_register

[MASTER] Picture_repair

How do I request service or support for my product?

Service Desk Contact:

i-SENSYS: +44 (0)844 892 0844
imageFORMULA: +44 (0)844 892 0844
imageRUNNER: +44 (0)844 892 0844
imagePROGRAF:+44 (0)870 600 6498

Opening Hours:

9am - 5pm (Monday - Friday)

The helpdesk is closed on UK bank holidays.


Please note these numbers are for support with your product only. The max call charge from a BT landline is 5 pence per minute plus your phone company’s access charge, business rates and calls from other networks may vary.

To help you as quickly as possible, you are kindly requested to:

  • Provide the product model and serial number.
  • Provide a clear fault description and carry out any diagnostics on request.
  • Comply with any reasonable instructions from Canon or our Authorised Service Providers.