Canon Flat Rate Plans

A custom, quarterly plan offering public sector organisations complete coverage for office and multifunction printers. Devices, toner, parts, and service are included, with predictable costs and hassle-free billing.
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No surprises – predictable printing costs built on your requirements

Take better control of your office print costs with a single and fixed quarterly payment.


Our Flat Rate Offering brings together all office printer‑associated costs into one straightforward plan including the device, toner, parts, and servicing - removing unexpected charges and simplifying ongoing cost management. Gain greater transparency, budget more confidently and plan more accurately.


As you continue your digital transformation journey, Flat Rate Contracts reduce the complexity of managing your office print fleet. Fewer invoices and less admin mean your teams become faster and more productive over time.

Why Flat Rate is right for you

Better cash flow

Print demand shifts - your costs don’t. One fixed quarterly fee, zero surprises.

Transparency

Multiple suppliers, bills, and extras - simplified to one supplier, one provider plan - custom to your organisation's needs.

Fast technical support

World class nationwide technical support and expert virtual visits in minutes.

Easy management

Automate printer meter readings and streamline consumables to cut IT workload and simplify billing.

Overcoming traditional challenges

Unpredicted expenses

Print volumes rise and fall, making spend hard to forecast and control.

Supply chain stress

Tariffs, delays, and rising costs strain budgets and complicate planning.

Downtime

Unexpected breakdowns and maintenance delays disrupt productivity and service delivery.

Operational burden

IT burden from manual meter readings and inefficient consumables wastes time and money.

Frequently Asked Questions

  • Our flat rate plans bundle up the cost of the devices plus their servicing and consumables (excluding paper). The devices available as part of this offer include all of our office print, scan and copy devices which can be viewed here.

    It does not include uniFLOW Online, Canon Managed Print Services, Information Management Solutions, IT services and / or our production print and large format portfolio and their associated consumables.

    To find out more, we recommend contacting your assigned Canon Account Manager as your first point of contact. However, you can also get in touch with our dedicated team via the contact details below:

    E-mail: custservices.ds@cuk.canon.co.uk
    Telephone: 0800 138 8850

  • The switch to flat rate Billing can be initiated by contacting your assigned Canon account manager or by contacting our dedicated team using the details below:

    E-mail: custservices.ds@cuk.canon.co.uk
    Telephone: 0800 138 8850

    After your request is received, the steps involved may vary depending on your current setup. Our experts will explain what’s required and provide support throughout the process.

    Please note that customers eligible to procure through the Crown Commercial Service (CCS) RM6361 Lot 1 framework can make orders through our self-serve portal.

    For registrations, please complete an online form here.

    If you already have an account, please log in or reset your password here.

  • Please email cc.queries@cuk.canon.co.uk and our team will be able to assist with invoice, statements and credit queries. You can also nominate multiple people in your organisation to receive a copy of the digital invoice.

  • We recommend contacting your assigned Canon Account Manager as your first point of contact. However, if you need to speak directly with one of our specialist teams, you can reach us using the details below.

    Customer service – For all public sector framework queries.
    E-mail: custservices.ds@cuk.canon.co.uk
    Telephone: 0800 138 8850

    Our dedicated team on Crown Commercial Service enquiries
    Email: ccs@cuk.canon.co.uk
    Telephone: 0800 138 8850

Related Products and Solutions

Managed Print Services

Optimised, secure print & scan with Canon Hybrid Workspace Solutions – work anywhere, anytime.

Multifunction Printers

Effortlessly print, copy, scan and fax with our extensive portfolio of printers.

Information Management Solutions

Make your processes flow seamlessly and securely within your organisation, enhancing productivity, customer experience, and safeguarding your information security.

uniFLOW Online

Powerful print management in the cloud from advanced software. Be better connected and reduce costs with intelligent auditing, budgeting, and reporting.

Managed Print

Securely manage your print and scan infrastructure across locations to enable a digital transformation.

Print Infrastructure Assessment

Gain a top-level summary or examine micro level data on specific devices, volumes or errors, ensuring your fleet is working to its highest performance level.

Office & professional printing papers

For home and office use, or commercial printers: print with high quality Canon cut sheet papers.

Explore further

Canon & the Public Sector

Supporting the Public Sector with Digital Transformation initiatives to continuously improve user services.

Public Sector Frameworks

We are an approved print supplier on many purchasing frameworks, which are supported by the Department of Education and the Further/Higher Education buying consortia.

Sustainable Print: Boost Efficiency

Assess your organisation’s print sustainability with our four-step method.

How AI Is Changing Office Print Tech

Discover how Canon’s imageFORCE uses AI and machine learning to boost reliability, security, and smart tech.

3 device sharing methods -which wins?

How can organisations offer printing and scanning services to the public simply and securely?

Ready to simplify print costs?
Predictable pricing & full fleet coverage with Canon Flat Rate