Cinema EOS Maintenance Packages

Cinema EOS
Maintenance Packages

Our tiers

Cinema EOS Maintenance Packages offer a three-tier service and are available at any Canon Service & Repair Centre.

Cinema EOS Service – Basic

Includes cleaning of:

• CMOS Sensor
• ND filter
• Glass mount
• SDI terminal
• HDMI terminal
• Lens mount

With this Basic service no parts are replaced if missing, worn or broken.

Cinema EOS Service – Basic

Cinema EOS Service – Standard

Includes everything in the Basic Service plus check of:

• EVF
• Fan
• Power outputs
• Flange back

With the Standard service terminal covers, screws/bolts, low pass filter, fan filter and internal lithium battery will be replaced if missing, worn or broken.

Cinema EOS Service – Standard

Cinema EOS Service – Premier

Includes everything in Standard service plus further checks on:

• All buttons
• All dials
• Fan duct
• Grip unit
• LCD unit

Plus readjustment of:
• CMOS sensor
• Camera Electronic Level (C700 only)
• Flange back

With the Premier service terminal covers, screws/ bolts, low pass filter, fan filter, internal lithium battery, fan duct filter, buttons and dials will be replaced if missing, worn or broken.

Cinema EOS Service – Premier

Important information

If a fault is identified with your product during your requested Maintenance Service, the Canon Service & Repair Centre will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e. fixed price repair, repair limit or time & cost estimate).

There is no repair warranty on subsequent faults not identified during Maintenance Service.

Important information

Pricing guide

Model Cinema EOS Service - Basic Cinema EOS Service - Standard Cinema EOS Service - Premier
EOS C100 series £170 - -
EOS C200 £185 £680 £960
EOS C300 £170 - -
EOS C300 Mark II £185 £680 £960
EOS C500 £170 - -
EOS C700 series £210 £765 £1,265

*Prices exclude VAT, cost of additional service parts not mentioned above and inbound and return shipping. Prices are subject to change without notice. CPS Members receive free standard return shipping and can take advantage of the Fast Track turnaround times appropriate to their membership level.

These services are available from Canon Service & Repair Centres - for enquiries please email cci_servicecentre@cuk.canon.co.uk. Local CPS Authorised Service Partners may offer equivalent or similar services.
Click to follow the repair process and find your nearest Canon Service Centre.

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Members get access to CPS Priority Support, both locally and at major events; a priority Fast Track repair service; and — depending on your level of membership — free back-up equipment loans plus return shipping and discounts on maintenance. They can also enjoy exclusive members’ offers.

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Canon Professional Services