Choose your coverage
The Canon Software Support Service provides you with:
Remote Software Support
Helps minimise business disruptions by providing expert technical support to deal with software performance issues. There are four levels of support available to match different business needs reflecting the severity and level of impact on your business.
Software Maintenance (On-site Software)
Safeguards software investments by ensuring access to the latest software releases. Implementation of updates for on-site solutions is chargeable. Online services are updated by Canon.
Service Availability (Cloud Services)
Ensures the service is reliable and the cloud components of the service are available as contracted.
Canon Remote Event Management is a proactive support service, where our experts monitor the application and server environment, remotely providing a proactive event resolution.
By doing what we do best — with our range of lifecycle solutions for all your print and document needs — we ensure you can focus on what you do best.