Canon European Warranty System Information

In the event that a Canon product develops a fault, our customers are covered by the Canon European Warranty System (EWS) which ensures that the fault is resolved free of charge for a limited period of time after purchase (terms and conditions apply).

The EWS is comprised of two different service offerings and the offering that is applicable to you is determined by your location and the product you have purchased.

Return To Base EWS:
For most Canon consumer products, a Return To Base service is offered. If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.

On-Site EWS:
For eligible Laser and Inkjet products (in selected countries only), an On-Site service is offered. Please refer to the On-Site terms and conditions below to view the list of eligible products.

If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:

  • • On-Site Repair (via technician)
  • • On-Site Exchange (via courier)

If On-Site terms and conditions are not listed below then our On-Site service is not available in your country. In this instance, only Return To Base warranty service will be provided.

Applicable models for Canon On-Site Warranty

Please be aware that if your product is not listed below then it is not eligible for an On-Site warranty, only a Return To Base Warranty is provided.

European Warranty System (EWS) member countries offering Canon On-Site warranty:

Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Hungary
Ireland
Italy
Luxembourg
The Netherlands
Norway
Poland
Portugal
Switzerland
Slovakia
Spain
Sweden
UK

Select a product range below to jump to the applicable models

MAXIFY
PIXMA
i-SENSYS
i-SENSYS Fax
imageRUNNER
imagePROGRAF


On Site Exchange

MAXIFY Printer

MAXIFY iB4050MAXIFY iB4150
MAXIFY MB5050
MAXIFY MB5150
MAXIFY MB5155
MAXIFY MB5350
MAXIFY MB5450
MAXIFY MB5455

On-Site Repair

PIXMA Printer
PIXMA Pro 1

imagePROGRAF
imagePROGRAF PRO-1000

i-SENSYS Fax

i-SENSYS FAX-L3000
i-SENSYS FAX-L3000IP
i-SENSYS Printer

i-SENSYS LBP151dw
i-SENSYS LBP251dw
i-SENSYS LBP252dw
i-SENSYS LBP253x
i-SENSYS LBP3360
i-SENSYS LBP3370
i-SENSYS LBP3460
i-SENSYS LBP351x
i-SENSYS LBP352x
i-SENSYS LBP5100
i-SENSYS LBP5300
i-SENSYS LBP5360
i-SENSYS LBP6650dn
i-SENSYS LBP6670dn
i-SENSYS LBP6680x
i-SENSYS LBP6750dn
i-SENSYS LBP6780x
i-SENSYS LBP710Cx
i-SENSYS LBP712Cx
i-SENSYS LBP7200Cdn
i-SENSYS LBP7210Cdn
i-SENSYS LBP7660Cdn
i-SENSYS LBP7680Cx
i-SENSYS LBP7750Cdn
i-SENSYS LBP7780Cx

i-SENSYS MF411dw
i-SENSYS MF416DW
i-SENSYS MF418x
i-SENSYS MF419x
i-SENSYS MF4660PL
i-SENSYS MF4690PL
i-SENSYS MF512x
i-SENSYS MF515x
i-SENSYS MF5840dn
i-SENSYS MF5880dn
i-SENSYS MF5940dn
i-SENSYS MF5980dw
i-SENSYS MF6140dn
i-SENSYS MF6180dw
i-SENSYS MF623Cn 
i-SENSYS MF628Cw
i-SENSYS MF6530
i-SENSYS MF6540PL
i-SENSYS MF6550
i-SENSYS MF6560PL
i-SENSYS MF6580PL
i-SENSYS MF6680dn
i-SENSYS MF724Cdw
i-SENSYS MF728Cdw 
i-SENSYS MF729Cx 
i-SENSYS MF8030Cn
i-SENSYS MF8040Cn
i-SENSYS MF8050Cn
i-SENSYS MF8080Cw
i-SENSYS MF8180C
i-SENSYS MF8230Cn
i-SENSYS MF8280Cw
i-SENSYS MF8330Cdn
i-SENSYS MF8340Cdn
i-SENSYS MF8350Cdn
i-SENSYS MF8360Cdn
i-SENSYS MF8380Cdw
i-SENSYS MF8450
i-SENSYS MF8540Cdn
i-SENSYS MF8550Cdn
i-SENSYS MF8580Cdw
i-SENSYS MF9130
i-SENSYS MF9170
i-SENSYS MF9220Cdn
i-SENSYS MF9280Cdn
imageRUNNER

imageRUNNER C1225iF

IMPORTANT:

We recommend checking the exact warranty conditions for your model with your local contacts as local restrictions may apply.

For all other EWS member countries, not listed above, warranty service will be provided on a Return To Base Repair basis.

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