Canon Remote PTZ System Firmware update and Add-on applications.

Available as a free download from January 2027, the Canon Camera Control Centre app combines previously separate applications into one intuitive interface, simplifying multi-camera planning, setup, control and management.

Designed for broadcast, education, corporate and public sector users, it saves time, improves image consistency and streamlines complex productions.

Key features include:

• Centralised Camera Control: Discover, configure and manage multiple cameras.
• Quick Image Adjustment: Compare and adjust up to four camera feeds simultaneously.
• FOV Calculation: Plan camera positioning and framing.
• Multicam Setups: Save and recall multi-camera settings.
• Device Management: Manage firmware and configurations for up to 200 devices.
• Colour Matching: Match image quality across supported Canon and non-Canon cameras.*

*Colour matching supported on Canon CR-N700, CR-N400 and CR-N350 models only.

Canon PTZ Camera Firmware Updates provide the latest software enhancements for Canon PTZ cameras including the CR-N700, CR-N500, CR-N400, CR-N350, CR-N300, and CR-N100. Each firmware release introduces new features, performance improvements and compatibility updates designed to enhance production workflows. Download the latest firmware, explore new features and check compatibility for your Canon PTZ system.

Why update your Canon PTZ firmware?

• New Auto Tracking features
• Face Recognition Tracking
• Smaller-sized subject detection
• Internal SD card recording and FTP file transfer
• Enhanced controller functionality
• Expanded Stream Deck integration
• Improved workflow efficiency

Feature list

Internal recording via SD card
For PTZ cameras equipped with DIGIC DV7 and SD card slot: CR-N700 and CR-N400 only.
Record for backup or later edit.
Control from browser settings and the RC-IP1000, transfer, view and playback.

Presets with Auto Tracking
Link Auto tracking Start and Stop to a Preset for fast control while shooting.

Streamed Image Cropping via IP
Output 3 streams across 12G-SDI, 3G-SDI/HDMI and now over IP. CR-N700 only, and already supported on CR-N400 and CR-N350.

Standard Communication (IP) Protocol
Use the industry standard protocol to control Auto tracking Start and Stop, and more.


Compatibility table

Update	CR-N700	CR-N500	CR-N400	CR-N350	CR-N300	CR-N100	RC-IP1000
SD Card Recording	Yes	No	Yes	No	No	No	Control
Auto Tracking Preset	Yes	Yes	Yes	Yes	Yes	Yes	Control
Crop via IP	Yes	No	Yes	Yes	No	No	Control
Standard Communication (IP) Auto Tracking Start and Stop	Yes	Yes	Yes	Yes	Yes	Yes	N/A

Canon PTZ Camera Firmware Updates provide the latest software enhancements for Canon PTZ cameras and controllers, as well as the RA-AT001 Auto Tracking app. Each firmware release introduces new features, performance improvements and compatibility updates designed to enhance production workflows, Auto Tracking capabilities and remote camera control. Download the latest firmware, explore new features and check compatibility for your Canon PTZ system.

Feature list

Face Registration Tracking feature

Register up to 7 faces for instant recognition and tracking.
Automatically detects faces and re-acquires tracking when a registered face comes back into shot.
Flexible subject size for Auto Tracking to track smaller subjects in the frame, especially useful for wide shots.

Requires paid version of the Auto Tracking app.
Applies to Canon PTZ cameras with DIGIC DV7: CR-N700; CR-N400; CR-N350.

Links to all relevant support pages

Canon PTZ Camera Firmware Updates provide the latest software enhancements for Canon PTZ controllers, including the RC-IP1000. Each firmware release introduces new features, performance improvements and compatibility updates designed to enhance production workflows, Auto Tracking capabilities and remote camera control. Download the latest firmware, explore new features and check compatibility for your Canon PTZ system.

Why update your Canon PTZ firmware?

• New Auto Tracking features
• Face Recognition Tracking
• Internal SD card recording
• FTP file transfer
• Better subject tracking accuracy
• Enhanced controller functionality
• Expanded Stream Deck integration
• Improved workflow efficiency

Feature list
An extensive set of new features is added, many linked to the new camera and Auto Tracking app enhancements

Standard Communication Protocol support for Serial Connections
Adds industry-standard protocol for easier connectivity. Control indoor PTZ cameras via Serial Connection.

Extended Stream Deck Support
Run presets direct from Stream deck even if they are not selected on the controller.
New “Non-associative Mode” to control different cameras by the RC-IP1000 and the Stream Deck.
Adds Automatic tracking, Automatic Looping and tracing functions to Stream deck Assignment options.

Additional features that can be assigned:
Auto tracking On/Off
Display Size Min - 5 or 1 - 5; Lite version 2 or 4
Auto Zoom On/Off
Tracking sensitivity 1 – 10; Lite version fixed at 7

New features linked to the camera and Auto Tracking app updates:

Control and management of Face Recognition Tracking
Switch on or off, select from 7 registered faces, from the controller itself.
Save and recall auto tracking settings linked to Pre-sets.

Record to card in the PTZ camera’s SD Card slot
Requires DIGIC DV7, SD card recording is on the CR-N700 and CR-N400 only.
The controller’s new Media Mode offers direct control of the SD card contents for playback and transfer of footage.

IP streaming crop feature on CR-N700
Control the updated outputs via the controller.

Links to all relevant cameras support pages:

Canon PTZ Camera Firmware Updates provide the latest software enhancements for Canon PTZ cameras and controllers, as well as the RA-AT001 Auto Tracking app. Each firmware release introduces new features, performance improvements and compatibility updates designed to enhance production workflows, Auto Tracking capabilities and remote camera control. Download the latest firmware, explore new features and check compatibility for your Canon PTZ system.

Feature list

Flexible subject size for Auto Tracking
To track smaller subjects in the frame, especially useful for wide shots. Required paid version of the Auto Tracking app.

Face Registration Tracking feature
Registered up to 7 faces for instant recognition and tracking.
Automatically detects faces and re-acquires tracking when a registered face comes back into shot.
Applies to Canon PTZ cameras with DIGIC DV7: CR-N700; CR-N400; CR-N350

4 additional steps for subject size selection
For DIGIC DV7 equipped cameras: CR-N700; CR-N400; CR-N350

Canon PTZ Camera Firmware Updates provide the latest software enhancements for Canon PTZ controllers, including the RC-IP1000. Each firmware release introduces new features, performance improvements and compatibility updates designed to enhance production workflows, Auto Tracking capabilities and remote camera control. Download the latest firmware, explore new features and check compatibility for your Canon PTZ system.

Why update your Canon PTZ firmware?

• New Auto Tracking features
• Face Recognition Tracking
• Internal SD card recording
• FTP file transfer
• Better subject tracking accuracy
• Enhanced controller functionality
• Stream Deck integration
• Improved workflow efficiency

Feature list
An extensive set of new features is added, many linked to the new camera and Auto Tracking app enhancements

VISCA Protocol support for Serial Connections
Adds industry-standard protocol for easier connectivity.

Extended Stream Deck Support
Select camera presets as an assignment on the Stream Deck.
Run presets direct from Stream deck even if they are not selected on the controller.
New “Non-associative Mode” to control different cameras by the RC-IP1000 and the Stream Deck.
Adds Automatic tracking, Automatic Looping and tracing functions to Stream deck Assignment options.

Additional features that can be assigned:
Auto tracking On/Off
Display Size 5 -21 or 1 -21
Auto Zoom On/Off
Tracking sensitivity 1 – 10
Voice control setting Function

New features linked to the camera and Auto Tracking app updates:
Control and management of Face Recognition Tracking
Switch on or off, select from 7 registered faces, from the controller itself.

Record to card in the PTZ camera’s SD Card slot
Requires DIGIC DV7, SD card recording is on the CR-N700 and CR-N400 only.
The controller’s new Media Mode offers direct control of the SD card contents: record start and stop, playback and transfer of footage.
Save and recall auto tracking settings linked to Pre-sets.

IP streaming crop feature on CR-N700
Control the updated outputs via the controller.

Faster, More Confident Installation

The PTZ software update for MCO app delivers useful additions to its extensive set of features. Monitor overhead camera video on the [Monitoring] screen, subject detection status and installation conditions from a single interface. Flexible marker placement and automatic camera adjustment of overhead cameras help speed up setup, reduce guesswork and ensure the entire shooting area is captured accurately from the start.

Smoother, More Reliable Subject Tracking

Enjoy greater framing stability with improved tracking accuracy and enhanced subject size control. New Tally Lock options and selectable retargeting methods give installers more flexibility to fine-tune performance for a wider range of productions and environments.

Greater Control with an Improved Workflow

Track groups of people more easily, monitor all connected cameras from one page and make adjustments directly on video for faster configuration. With refined zoom control and a more intuitive interface, managing complex installations is simpler than ever.

PTZ MCO software updates for installation

Check overhead camera video on the [Monitoring] page.
Check subject detection status and detect confidence in the overhead camera on the [Monitoring] page.
Check overhead camera installation conditions on the [Installation Condition Check] page in the [Stage Settings] tab.
Set A/B/C markers used in [Stage Settings] on any arbitrary flat surface other than the floor.
Automatically adjust the overhead camera to fit the entire shooting range within the field of view, by operating pan/tilt/zoom after [Camera Position Measurement].

PTZ MCO software updates for Framing Stability Improved accuracy of [Linked to Size] and tracking performance.

Select the subject retargeting method on the [Maintenance] page.
The default settings have been changed to [ON] for the modes [Change in Subject Order] and [Change in Number of People in Stage Area].
Selectable options in the [Tally Lock] function: [Maintain Subject Size], [Zoom Lock] and [Pan-Tilt-Zoom Lock].

PTZ MCO software updates for UX

Changes the layout of the [Edit Role Set] page.
Add [Group (Partial)] to [Subject] to group tracking of an arbitrary number of subjects.
Adds finer zoom control settings and improves the stability of zoom control.
Display video from all shooting cameras on the [Monitoring] page.
Set composition adjustment parameters directly on the video when configuring roles.
Set camera pan/tilt/zoom positions directly on the video when [Fixed Field of View] is selected for the role type.
Add [Range Extender] mode. When [Range Extender] mode is applied, the [Monitoring] view displays a cropped image. Supported for Full license only, supported sub-cameras: CR-N700 / CR-N400 / CR-N350.
Switch display units from m to inches.

Other PTZ MCO app updates

EOS C50 is supported (main camera only).
Updates to the operating environment.

Experience faster, smarter colour control with new features that simplify setup, enhance compatibility, and deliver consistent Canon image quality.

Broader compatibility, same Canon quality.
Compatibility now includes CR-N400 and CR-N350 models, in addition to the CR-N700, expanding access to advanced colour matching and control features. This allows you to enjoy a unified experience across Canon’s professional video camera range.

Still Image Capture via RC-IP1000
Capture still images directly using the RC-IP1000 remote controller via SDI and transfer them to your PC through Ethernet with no external video capture device needed. This reduces equipment costs and streamlines operations.

Simultaneous LUT Transfer to Multiple Cameras
Apply the same LUT file to multiple cameras at once, ensuring identical colour settings across every device in your multi-camera configuration. This saves time and eliminates repetitive steps, optimising efficiency for professional broadcast or studio setups.

Expanded Colour Chart Compatibility
The Camera Colour Matching Application now supports additional colour charts including CMV and CDM types, alongside the standard grid chart, giving users more options for precise calibration and making it easy to adapt to any production environment.

Available in the new Firmware is the updated Auto Tracking Application RA-AT001: the full version available via a paid-for licence. Functional updates are listed below.

This firmware update introduces the following new features:

• Multi-Person Framing
  Frame neatly for more than one speaker with the useful feature that ensures natural composition for talk shows, interview panels or visual podcasts, for example.
  
  
• Face Direction Framing
  The camera provides free space in front of the speaker, based on the direction they look, improving composition.
  
  
• Sit/Stand Framing
  When a speaker sits down, the camera zooms in to frame more closely, and zooms out for a mid-shot when the speaker stands.

RTMP/SRT automatic reconnection
When re-connecting a PTZ camera during streaming, streaming starts automatically without pressing the ‘Start’ button.

PTZ Multi-camera control
Simultaneously control up to 4 professional video cameras with a compatible iOS device (iPhone or iPad) via Wi-Fi by taking advantage of Canon’s XC protocol built-in to numerous Cinema EOS, PTZ and XF cameras.
Access live view monitoring, as well as manage various camera settings such as exposure, focus, zoom, record trigger, waveform monitor and much more.
Compatible with the EOS C70, C80, C300 Mark III, C400, C500 Mark II, XF605, CR-N100, CR-N300, CR-N500, CR-N700 and CR-X300.

• Preset registration
  Register a preset on the RC-IP1000’s touch screen with a long press, like using a physical button.
  
  
• Preset thumbnails
  View preset positions with a larger thumbnail for extra clarity with a new 3x3 grid in addition to existing layouts.
• 
  Other update planned in the future:
  
  
• Standard Communication (Serial) connection support
  Connect and control indoor PTZ cameras with the RC-IP1000 Controller using a serial interface (RS-422), adding to the flexibility of the PTZ cameras.