Document Composition & Delivery

When transactional documents such as invoices are incorrect or misrouted, it causes frustration, impacts operations, and puts sensitive information at risk.

Document Composition & Delivery helps solve this by automating how documents are created and sent. It brings everything into one place, making it easier to personalise communications, reduce errors, and stay compliant - while delivering a smoother customer experience at scale.
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Automated excellence from data collection to delivery

Document Composition & Delivery takes the hard work out of personalised, multichannel business communications.

By automating both the document creation process and the delivery, it ensures faster and more accurate documents – from electronic and printed invoices to information packs.

Your benefits with Document Composition & Delivery

Improve the customer experience

Move from a fragmented approach to transactional document creation and delivery to a unified, personalised, and multichannel approach, adding value for the customer with relevant promotions.

Gain efficiencies

Reduce manual intervention and speed up time to market by automating your information flows, from information collection to delivery.

Mitigate risk

Automate your document creation and delivery to improve compliance and minimise human error, ensuring the right people receive the right information. By providing audit trails, you also make compliance simpler to manage.

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Canon Document Composition & Delivery powered by:

Quadient Inspire

Fully integrated, any-premise enterprise solution that helps improve customer communications.

Objectif Lune – OL® Connect

Create, automate and distribute your most important documents.

uniFLOW sysHUB

A powerful software solution that automates, monitors and manages your business-critical document processes and information flows.

Compart DocBridge® Suite

Create, process, check and output documents of any format, type and size for print and digital channels – quickly and efficiently.

Frequently Asked Questions

  • Document Composition & Delivery is the process of creating, managing, and distributing data-driven communications such as invoices, statements, and business communications. It simplifies personalisation across multiple digital and print channels by connecting your data and systems to a centralised platform. This helps you automate workflows, deliver clear and personalised messaging, and incorporate targeted promotions or offers – optimising productivity and enhancing the customer experience.

  • By automating the creation and delivery of personalised documents, businesses can reduce the time spent on manual tasks and minimise costly customer service calls. It also lowers mailing costs by enabling the delivery of communications via digital channels or consolidating postage to enables discounts from postal providers, making the process more cost effective.

  • Yes, our solutions allow businesses to transform their communications without the need to replace legacy IT systems. The technology overlays on existing infrastructure, helping to reduce costs and avoid disruption, enabling a smoother digital transformation.

  • Key benefits include increased productivity through the automation of workflows, cost reductions via multichannel communications, enhanced customer experience with personalised messaging, and seamless integration with existing IT systems to avoid business disruption.

For accurate and efficient customer communications, talk to our experts now.