Canon UK & Ireland Headquarters (HQ) to move from Reigate and co-locate with Canon Europe, Middle East & Africa HQ based in Uxbridge

London, 6 June 2019 – Canon, a leader in imaging solutions, today announced that it will be relocating its UK & Ireland (UK&I) HQ currently based in Woodhatch, Reigate, to Stockley Park, Uxbridge where the company’s EMEA HQ has been based for the past 18 years.

Moves toward Business Process Outsource (BPO) model for some functions

The announcement follows a comprehensive review of the Canon UK&I business, resulting in a decision to address efficiency improvements by proposing an outsourced model (BPO) for selected departments in Finance, Business Operations and Customer Services. The outsourcing will mean that the Canon UK Reigate facility will have significant over capacity for future requirements. Co-locating the Canon UK&I HQ with the Canon EMEA HQ will give the company the opportunity to right size its UK & Ireland operational footprint and facilities to match the size of its workforce.

The BPO model will help the company focus on core business activities (sales & marketing) whilst ensuring a better focus on customer centricity, with operational standardisation and improved technology and processes leading to faster customer response times.

Yusuke Mizoguchi, Managing Director of Canon UK&I commented, “Canon UK&I is one of the most important National Sales Organisation’s (NSO) in the Europe, Middle East & Africa (EMEA) region and will continue to retain its own identity, with a very clear focus on sales and marketing for the UK&I markets. Given that the EMEA HQ has been based in the UK for many years, it makes strategic sense to seek out opportunities to create a more streamlined operation whilst increasing our overall competitiveness.” He adds, “Having a joint location will enable us to look for opportunities to share resources and run a more efficient organisation which will also create some broader group opportunities for some of our UK employees.”

It is anticipated that the full transition to the Stockley Park premises could take up to 12 months and will be implemented using a carefully planned phased approach to ensure business continuity. The move underscores Canon’s full commitment to the UK as a base for its EMEA Headquarters and to having a strong and ongoing UK & Ireland sales presence.

Media enquiries, please contact:

Canon UK & Ireland

Sarah Vloothuis

t. +44 (0)7814 394 922


Nelson Bostock Unlimited

Caroline Coventry / Kathryn Hegarty

t. +44 (0)207 792 7414


About Canon UK & Ireland
Canon (UK) Ltd is the UK & Ireland marketing and sales operation for Canon Inc., employing around 1,700 people.
Founded in 1937 with the specific goal of making the best quality camera available to customers, Canon’s tireless passion for the Power of Image has since extended its technology into many other markets and has established it as a world leader in both consumer and business imaging solutions. Its solutions comprise products, ranging from digital compact and SLR cameras, through broadcast lenses and portable X-ray machines, to multi-function and production printers, all supported by a range of value added services.
Canon invests heavily in R&D to deliver the most innovative products and services to satisfy customers’ creative needs. From amateur photographers to professional print companies, Canon enables each customer to realise their own passion for image.
Canon’s corporate philosophy is Kyosei – ‘living and working together for the common good’. In EMEA, Canon Europe pursues sustainable business growth, focusing on reducing its own environmental impact and supporting customers to reduce theirs using Canon’s products, solutions and services. Canon has achieved global certification to ISO 14001, demonstrating a world-class environmental management standard.